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2026 H. Reporting. Contractor shall prepare and submit reports related to the Commercial 2027 Recycling promotion program as provided in Article 9. 2028 I. Mandatory Commercial Recycling Assistance to Agency. Contractor shall 2029 assist Agency and SBWMA with implementing, monitoring, and reporting on 2030 Commercial, Mixed Use, and MFD Customers' compliance with requirements for 2031 Recyclable Materials and Organic Materials diversion under AB 341, AB 1826, or 2032 other similar Applicable Law. Upon Agency's reasonable request and in accordance 2033 with Section 9.09.E, Contractor shall provide Agency with periodic reports on 2034 Commercial, Mixed Use, and MFD Customers that do not appear to be complying 2035 with State or local diversion regulations, policies, or requirements of, based on the 2036 observations of Contractor's employees and/or subscription data. 2037 7.05 MULTI -FAMILY RECYCLING PROMOTION PROGRAM 2038 A. Multi -Family Dwelling Promotion. Contractor shall provide Waste Zero 2039 Specialists to work directly with Owners or property managers of Multi -Family 2040 Residential Complexes to implement the Single -Stream Targeted Recyclable 2041 Materials and Organic Materials Collection services, and to assess Customer 2042 service for all Multi -Family Residential Complexes. The Multi -Family complexes 2043 that Contractor shall visit each year and the outreach activities that shall be 2044 performed shall be outlined in the Three -Year Recycling Technical Assistance Plan 2045 described in Section 7.03.8 and approved by the Agency and SBWMA. The 2046 Contractor's implementation activities may include, but shall not be limited to, the 2047 following types of tasks for Multi -Family Residential Complexes that subscribe to 2048 Single -Stream Targeted Recyclable Materials and/or Organics Materials Collection 2049 services: 2050 1. Site Assessments. Contractor shall contact or meet in person with Owner or 2051 property manager to explain the Single -Stream Targeted Recyclable Materials 2052 and/or Organics Materials Collection program of Multi -Family Residential 2053 Complexes containing five (5) or more Residential units to determine the 2054 appropriate number and type of Solid Waste and Recyclable Materials 2055 Containers and the frequency of Collection. As part of its standard Collection 2056 Services, Contractor shall provide Containers for Organics Material such as 2057 Food Scraps, compostable paper, and Plant Materials, and Single -Stream 2058 Targeted Recyclable Materials or Source Separated Targeted Recyclable 2059 Materials such as newspaper, cardboard, mixed paper, glass, aluminum, etc. 2060 depending on the needs of the Multi -Family Residential Complex. If practical, 2061 Contractor shall locate the Solid Waste, Recyclable Materials, and Organic 2062 Materials Containers in the same area so tenants carry materials to one 2063 location. Contractor shall also offer Recyclable Materials Carts for use in the 2064 mail area of the Premises. A site assessment shall be conducted by 2065 Contractor when Targeted Organics Materials or Recyclable Materials 2066 Collection services are initially provided at a Multi -Family Residential Complex, 2067 and as requested by Customer or deemed necessary by Contractor throughout 2068 the Term of this Agreement. 2069 2. Service Level Adiustments. Within five (5) Business Days of completing the 2070 site assessment or receiving a request from a Customer, Contractor shall 2071 adjust the Customer's service level by providing any Solid Waste, Recyclable 2072 Materials, and/or Organic Materials Containers needed for change in service, REV: 03-16-18 MI Page 51 of 126 ATTY/AGR.2018.054/Recology of San Mateo