Laserfiche WebLink
6.15. - Page 10 THE CITY OF REDWOOD CITY <br />INFORMATION TECHNOLOGY SERVICES <br />SERVICES ORDER <br />DATE: 4/2/2018 <br />CUSTOMER NAME: Citv of Burlinaame <br />CUSTOMER ADDRESS: 501 Primrose Road <br />Burlinaame, CA 94010 <br />TeL(650) 558-7213 <br />Email:cauaustine(a),burlinaame.orq <br />SERVICE COMMENCEMENT DATE: 7/1/2018 <br />PRICING: <br />INITIAL SET UP FEE: N/A <br />MONTHLY RECURRING CHARGE: $50,661.50 <br />HOURLY RATE FOR ADDITIONAL SERVICES*: $177.50 <br />DURING NORMAL BUSINESS HOURS: $177.50 <br />DURING NON -BUSINESS HOURS: $266.25 <br />*SUBJECT TO ANNUAL ADJUSTMENT BY RWC <br />INITIAL SERVICE TERM: Two (2) years. <br />MISCELLANEOUS: For Fiscal Year 2019/20, rates will increase a minimum of three percent (3%), and <br />a maximum of six percent (6%), based upon the increase in RWC's cost to provide the services for that <br />fiscal year. For Fiscal Years 2018-19 and 2019-20, Burlingame agrees to pre -purchase 3,425 hours, paid <br />in twelve equal monthly payments at the hourly rate during that fiscal year. Of the 3,425 pre -purchased <br />hours, 3,200 are non-refundable. <br />Hours used above 3,425 will be invoiced in the July immediately following that fiscal year at the hourly <br />rate in place during the fiscal year in which the hours were used. Unused hours above 3,200, but less <br />than 3,425, will be refunded in the July immediately following that fiscal year at the hourly rate in place <br />during the fiscal year in which they were pre -purchased. <br />Capitalized terms not defined herein have the meaning set forth in the General Terms and Conditions <br />(GTC) attached hereto. <br />All charges in this Service Order are exclusive of taxes and fees. <br />By executing this Service Order, CUSTOMER is requesting, and agrees to pay for the Services identified <br />and described in this Services Order and to be bound by the GTC, which is attached hereto and <br />incorporated by reference. <br />Without limiting the generality of Section 15 of the GTC, the defense, indemnity, and hold harmless <br />provisions of Section 15 of the GTC shall apply to any malicious activity delivered through email that the <br />ATTY/AGR/2018.078/IT SVCS — BURLINGAME FY2018-19 THROUGH FY2019-20 <br />REV: 04-11-18 PR <br />Page 6 of 7 <br />