Agmt18 Public Allies San Francisco / Silicon Valley

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denies or terminates a Member's participation in the Program. This procedure is also extended to resolve disputes for any persons or entities impacted by the Program, including Partner Organizations. Informal efforts to resolve the dispute should be pursued before a formal grievance is initiated. A formal grievance may be filed in accordance with the Programs grievance procedure as set forth below. • Non -Members wishing to file a grievance against the Pmgramshould contact the Public Allies Site Director. • A Member grievance against a Partner Organization Supervisor or another Member should be filed with the Public Allies Site Director. a A Member grievance against a Public Allies staff member other than the Site Director should be filed with the Public Allies Site Director. A Member grievance against the Public Allies Site Director should be filed with the Site Director's supervisor. i. Time limitations Except for a grievance that alleges fraud or criminal activity, a grievance must he made no later than one year after the date of the alleged occurrence. If a hearing is held on a grievance, it must be conducted no later than 3o calendar days after the filing of such grievance. ii. Alternative Dispute Resolution (ADR) The aggrieved party may seek resolution of a grievance through an informal, alternative means of dispute resolution (ADR) such as mediation or facilitation. ADR proceedings must be initiated within 45 days of the date of the alleged occurrence. If the party chooses to proceed with ADR, a neutral party designated by the program will attempt to facilitate a mutually agreeable resolution. At the initial session of ADR, the neutral party must provide the aggrieved parry with a written notice of his/her right to file a formal grievance and right to arbitration. The neutral party may not compel a decision. If the matter is resolved, the terms of the resolution most be recorded in a written agreement, and the party must forgo filing any further grievance on the matter under consideration. Any decisions made by/with the neutral parry is informal and non-binding unless both parties agree. The proceedings most be informal and rules of evidence will not apply. With the exception of a written and agreed-upon ADR, the proceeding is confidential. If the grievance is not resolved within 3o days of initiation, the neutral party must informthe aggrieved party of his/her right to file a formal grievance. iii. Formal Grievance Proceeding If the party is filing a grievance after participating in ADR, the neutral parry may not participate in the formal grievance process. In addition, no communications or proceedings of the ADR may be referred to or introduced into evidence at the grievance and arbitration proceeding. An aggrieved parry may file a grievance hearing if (r) ADR fails to facilitate a mutually agreeable resolution, or (2) he/she chooses to proceed directly to the hearing without participating in ADR. Except for a grievance that alleges fraud or criminal activity, a request for grievance must be made within one year after the date of the alleged occurrence. A grievance hearing must be held no later than 30 days after the filing of such grievance, and a written decision most be made no later than fro days after filing. iv. Binding Arbitration Public Allies Policies and Procedures for PO Supervisors, 2ot8-t9 Page 19 of 23 REV: 08-17-18 DZ AM/AGR.2018.196/Bay Area Community Resources Public Allies FY 2018-19