AgdaPkt 2018-10-22 Joint SA PFA - Laserfiche WebLink

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6. 1. C. - Page 25 arrange for pump station site access to perform preventative maintenance. If the Contractor is called away during the scheduled maintenance and cannot complete the scheduled PM, he/she will return the next working day. During the course of preventative maintenance, Contractor will immediately notify the City of any emergency or immediate repairs needed to any of the pumps. B. Major Repairs Contractor shall provide any major pump repairs, overhauls, or direct replacement of pumps which are not included under preventative maintenance. Contractor must obtain written approval from the City before starting major repairs. Prior to removing any equipment or performing any such major repairs or replacements, Contractor shall submit to the City: • a description of the work determined to be necessary, • a cost estimate for such work, and • an expected completion timeline. Contractor shall be responsible for removing, transporting, repairing/replacing and installing pumps, motors, and related equipment. The Contractor will contact the City to coordinate access to pump stations. Contractor shall perform such work and provide necessary parts using the prices listed in Chapter 5 of Contractor's proposal. C. On-call and Emergency Repairs City may request on-call repair or emergency repair services from Contractor. The Contractor shall maintain a telephone number for the entire term of the agreement where a designated representative can be reached 24 hours a day, 365 days a year. Emergency repair and maintenance may be required at all hours, especially during the winter season. Contractor will respond to emergency repair requests within 4 hours of notice from the City. If City requests emergency service, the Contractor must perform a site visit within 24 hours of receiving notice from the City and utilize best available options to provide a timely resolution to the issue. For non -emergency repair requests, Contractor will respond within 48 hours. Expectations A. Parts and Materials Contractor is expected to maintain an inventory of common parts and materials needed to maintain the City's stormwater pumps and motors. Contractor must have materials needed for preventative maintenance available at all times. Please describe in the Proposal, Contractor's ability and average timelines for obtaining parts and materials. PUBLIC WORKS SERVICES DEPARTMENT FY2017-18 STORM PUMP PM AND ON-CALL REPAIR RFP 12 of 23