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Exhibit A — Scope of Work and Fees <br />• Custom data reports and analysis to support tax audits and other short- <br />term rental related investigations <br />• Quarterly pro -active, systematic and data -informed outreach (letters) <br />to short-term rental hosts regarding their tax remittance obligations <br />(using jurisdiction's form letters) <br />o Up to 4 letters each property per year (full color) <br />o Letters are 2 pages each (2nd page is dedicated to full length <br />screenshot of listing) to improve results for effective <br />compliance <br />• Integrated mobile -enabled web forms to streamline TOT audits and the <br />collection of rental activity documentation from hosts suspected on <br />TOT underreporting <br />Annual Subscription Service Price <br />$7,072 <br />f. 24/7 Short-term Rental Phone Hotline and Online Complaint Forms. 24/7 <br />staffed telephone and online hotline/forms for neighbors to report non -emergency <br />problems related to STR properties: <br />• Incidents can be reported by phone or online <br />• Full documentation of all reported incidents <br />• Digital recordings and written transcripts of all calls <br />• Ability for neighbors to include photos, video footage and sound <br />recordings to document complaints <br />• Real-time outreach to owners or managers of problem properties <br />(whenever contact info is known) <br />• If directed by the City, Consultant shall appropriately route noise or <br />other unresolved issues where required <br />• Ability to automatically generate email notification to City's code <br />enforcement contact detailing complaint <br />• If directed by the City, the Consultant shall integrate the short-term <br />vacation rental hotline into existing 311 systems <br />• Automatic reports to pin -point problem properties, repeat <br />complainants, the number and types of reported incidents, complaint <br />trends and other enforcement related information <br />• Custom reports and analysis of hotline related activities <br />Annual Subscription Service Price <br />$4,243 <br />g. Short-term Rental Related Advisory Service. Up -to 20 hours of <br />complimentary short-term rental related consulting services provided Host <br />Compliance's team of nationally recognized experts including Ulrik Binzer and <br />Jeffrey Goodman <br />REV: 10-03-18 PR <br />Page 12 of 13 <br />ATTY/AGR.2018.240/Host Compliance <br />