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6.113. - Page 8 of 45 <br />CITY OF REDWOOD CITY <br />ENDPOINT AND INFRASTRUCTURE INFORMATION TECHNOLOGY ANALYST 1-11 <br />(Continued) <br />9. Design, configure, and support mobile solutions and devices. <br />10. Prepare clear and concise reports and data analysis. <br />11. Provide technology support to, and train users. <br />12. Support audiovisual solutions. <br />13. Conduct detailed analysis of user department requirements. <br />14. Serve as a liaison to vendor technical staff. <br />15. Develop and support Disaster Recovery solutions. <br />16. Support the City's Emergency Operations Center (EOC). <br />17. Support City-wide and departmental websites and social media efforts. <br />18. Recommend, implement, and maintain technology solutions that minimize <br />disruptions to mission critical and normal operations. <br />19. Assist with the gathering of information requested through the California Public <br />Records Act (CPRA). <br />20. Perform duties and responsibilities as assigned. <br />21. Work in and promote a collaborative and team environment. <br />22. Conduct oneself in an ethnical, professional, and friendly manner. <br />23. Perform work with regular attendance and punctuality. <br />24. Provide excellent customer service. <br />25. Support end users and end point devices of all types. <br />26. Lead or be part of a team for technical projects. <br />27. Follow City purchasing guidelines for technical solutions which may require the <br />open bidding process such as developing Request for Proposals, evaluating <br />responses, and making recommendations. <br />When assigned to the Police Department, lob related and essential duties may also <br />include: <br />ATTY/RESO.0113/CC RESO AMENDING CITY'S CLASSIFICATION & SALARY PLAN — EXHIBIT A-1 <br />REV: 12-04-18 VR <br />Page 3 of 7 <br />31 <br />