Laserfiche WebLink
6.113. - Page 15 of 45 <br />CITY OF REDWOOD CITY <br />SOFTWARE DEVELOPMENT AND APPLICATION SUPPORT ANALYST 1-11 <br />(Continued) <br />9. Prepare clear and concise reports and data analysis. <br />10. Provide application support including training users in the use of software <br />applications. <br />11. Serve as a technical liaison to vendor technical staff. <br />12. Perform routine and preventive maintenance tasks to ensure uninterrupted <br />and optimum system performance. <br />13. Perform duties and responsibilities as assigned. <br />14. Work in and promote a collaborative and team environment. <br />15. Conduct oneself in an ethical, professional, and friendly manner. <br />16. Set and meet user expectations. <br />17. Perform work with regular attendance and punctuality. <br />18. Provide excellent customer service. <br />19. Lead or be part of a team for technical projects. <br />20. Follow City purchasing guidelines for technical solutions which may require the <br />open bidding process such as developing Request for Proposals, evaluating <br />responses, and making recommendations. <br />JOB RELATED AND ESSENTIAL QUALIFICATIONS <br />Knowledge of: <br />Contemporary industry -standard computer programming languages. <br />Relational Database Management Systems (RDBMS, including database <br />design and basic administration. <br />Modern office practices, procedures, methods, and equipment. <br />Principles of data processing. <br />Principles and techniques of the full software development cycle: analysis, <br />design, coding, testing, implementation, and training (all analysts). <br />Principles of training. <br />ATTY/RESO.0113/CC RESO AMENDING CITY'S CLASSIFICATION & SALARY PLAN — EXHIBIT A-2 <br />REV: 12-04-18 VR <br />Page 3 of 6 <br />