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Contractor shall provide, at all times, a supply of special tags to affix to and mark areas of uniform that are in need of repair in all dayrooms. Replacement uniform pieces shall be new. Clothing items delivered with rips, holes, missing buttons, soil spots, etc. will be sent back and no rental charges will be paid for that item until it is returned in acceptable condition. Turnaround time for new uniforms shall be n o m o re t h a n fourteen (14) calendar days from pickup. Deficiencies Deficiencies will be corrected within forty-eight (48) hours after notification. Deficiencies may include, but are not limited to, incorrect size, wrong deliveries, incomplete returns, wrong color, un -repaired clothing items, or dirty clothing items. At no time, will a City employee work without the required clothing. Contractor must provide loaner clothing until any discrepancies are resolved. The City may request all or individual employee's uniforms to be replaced with new uniforms as determined necessary by the City. Lost Items: The City shall pay the pro -rated replacement value listed on the bid form for any missing uniforms at the time when an employee's service is discontinued. Extended Leave: If a City employee is on an extended leave of absence, the City will turn in the employee's uniforms to the Contractor pending the employee's return to work date. The Contractor will make a credit adjustment on its invoice/delivery ticket. Environmental Performance: In addition, Contractor agrees that: 1. delivery and shipping waste is to be avoided and Contractor will accept hangers that cleaned uniforms are shipped on for reuse; 2. all materials used to transport or protect laundered uniforms during delivery to the City must be recyclable in the City's Zero Waste Program; and 3. Contractor shall provide separate and segregated collection and delivery system for uniforms to avoid disease cross -contamination and ensure hygienic uniforms while minimizing solid waste generation. Contractor shall provide either plastic, paper, reusable, or an "opt -out option" for garment covering for each City department upon request. Contractor shall meet International Organization for Standardization (ISO) requirements or other industry standards ensuring efficiency, hygiene and environmental performance. 2. Payment Terms MM Contractor shall submit invoices weekly for costs to rent, launder and/or replace uniforms as applicable. Invoices shall be submitted to each individual division within PWS separately. The invoice shall be identified by division, and shall include coverage dates, names of employees, the number and type of uniform rented and cleaned or laundered only, shop towels, mats and hand scrub. Unit pricing for rental, launder and replacement are set forth in the pricing chart below. REV: 11-07-18 PT Page 8 of 10 ATTY/AGR.2018.258/Cintas Corporation/Uniform Rental and Laundry