AgdaPkt 2019-01-28 Joint SA PFA - Laserfiche WebLink

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6.A. - Page 22 of 50 DAC a reputation to being responsive to the client's needs, providing on-time project completion within budgets. DAC has a proven track record for comprehensive experience in conducting ADA self -evaluations and transition plans, implementation and related services. Over the 20 years of serving our clients, DAC has demonstrated financial stability, staff stability and has a no claims insurance record. Critical Items for Success The most critical step in performing a successful assessment project is planning. Verifying facility information, organizing access and confirming contact information prior to the onsite surveys commencing is vital to the success of the project. Another issue that is critical is the consistency and accuracy of the data gathered during the survey phase. In order to ensure this, DAC has developed DACTrak, which supports accurate and complete data collection. Using the DACTrak software in the field, our surveyors collect data and measurements in a specific order to ensure that elements are not missed. The data and photographs that are collected in the field are processed by our servers against all applicable accessibility codes, which provides our clients with consistent and accurate reports. Since the data collected in the field is automatically uploaded to our processing servers, reports are available to our clients within a short turnaround time, following our multi -step editing and quality control process. Project Approach Detailed Efforts for a Successful Project The project approach includes, but is not limited to the following: 1. Orientation/Project Meeting and Clarification of Project Scope, and Schedule DAC will conduct an initial project kick-off meeting with selected City of Redwood City staff to establish roles and lines of communication, refine project goals, review the overall project schedule, schedule surveys of City of Redwood City facilities and identify key City of Redwood City personnel related to the project scope. Initial self-evaluation activities will be completed during this step. More specific activities will include: ❑ Information that is needed will be clarified at the initial orientation meeting. The initial meeting will also clarify proposed activities and provide a collaborative framework to discuss project strategies. DAC has found that at least one orientation meeting is needed to prepare a strategic project work plan for a coordinated and seamless effort. The project methodology is generally designed to develop a comprehensive plan without placing additional activities and impact upon City of Redwood City staff. ❑ Barbara Thorpe will be designated as the project manager and will also serve as policy and program analyst. She will be the DAC contact for the project and serve as the point of contact for the City of Redwood City. The CASp designated team member that will coordinate the inspection team during the facility reviews will be Michael Boga. Michael will be directly involved in the project and field evaluations. Other roles and responsibilities of key team members are indicated in the organizational chart and in the description of the roles and responsibilities. ❑ Barbara will meet with the designated City of Redwood City officials to discuss the project scope, deliverables currently needed by the City of Redwood City, deliverables that may be needed by the City of Redwood City in the near future, discuss projected schedules and timelines, discuss cost saving methods, and review alternatives for compliance by the City of Redwood City. DAC has some optional cost saving measures for consideration by the City, which include use of the DACTrak tablet to complete inspections or a portion of the inspections. Use of the DACTrak tablet by staff has also proved to be a valuable training activity. ❑ Specific methodologies and data collection will be clarified. Timelines and benchmarks will be developed. Operational and procedural requirements will be reviewed, such as coordination of schedules, name tags, project dates and other relevant information. DAC staff members wear DAC uniform shirts and have DAC identification badges. DAC Response to the City of Redwood City for ADA Consulting Services 6 28