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6.A. - Page 2 of 22 system with a modern, sustainable, and efficient new ERP that would help staff with current operations, data analysis, and strategic decision-making. At that time, staff began to plan the replacement of the Universe system with a new ERP that would transform how the City does business. The City's primary objectives with the ERP replacement include: • Consolidate information, processes, and functions citywide, and eliminate separate departmental systems and spreadsheets into a single "source of truth" through a common database • Eliminate the need for redundant data entry • Eliminate the need for manual input when preparing the annual budget and financial statements • Provide innovative, user friendly, and intuitive interfaces to promote system use and productivity • Provide embedded processes designed to tie functions together seamlessly • Streamline business processes to take advantage of best practices through automation, integration, and workflows • Provide interface capabilities with third -party systems • Improve reporting functionality and access to data through inquiry or drill down capabilities, including user-friendly self-service ad-hoc reporting tools I_1►I_1N161V ERP Procurement Process In January 2017, the City issued a Request for Proposal (RFP) for a consultant to provide project management and implementation services to assist with procurement of a new ERP. The City received seven responses from the following vendors: ClientFirst; Domain Experts; Plante Morgan; Schafer Consulting; SDI Presence (SDI) (formerly NexLevel); Soft Resources; and TechTu. Staff interviewed three firms and selected SDI based on their extensive experience working with municipal agencies on procuring and implementing ERP systems, in addition to receiving positive feedback from references (including Silicon Valley Clean Water Authority). SDI also successfully developed the City's Information Technology Strategic Plan in 2015 and was the firm with the lowest hourly rate. On June 27, 2017, the City Council approved an agreement with SDI for project management services for implementation of a new ERP, at a cost of $200,255. Shortly thereafter, an ERP Steering Committee was formed, consisting of key stakeholders and functional experts in finance, information technology, and human resources, as well as a Project Manager from SDI, to guide the process and requirements of the ERP replacement plan. The Steering Committee's abiding mission is to deliver a successful implementation of a full ERP system. To accomplish this mission, the Steering Committee has produced a thorough replacement plan, which includes: • Defining the needs of every City department • Determining the best replacement solution of each of the City's required systems • Making key decisions in the best interest of the City • Communicating the progress to all City staff through the ERP blog as well as periodic updates to the Executive Team • Guiding change management efforts City of Redwood City 1017 Middlefield Road, Redwood City, CA. 94063 Tel: 650-780-7000 www.redwoodcity.ore 9