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<br />16. Record of Performance <br />a. The model which is proposed by the Bidder shall have been in use in at least 1 other <br />California city for no less than 12 months. <br /> <br />B. Software <br /> <br />1. Pay Mode <br />a. Must be capable of operating in pay-by-space mode. <br />b. Must be capable of operating in pay-and-display mode without removing or adding any <br />hardware. It is a software configuration only. <br />c. Must be capable of operating in both pay-by-space mode and pay-and-display mode <br />simultaneously. <br /> <br />2. Networking of Pay Stations <br />a. Parkers must have the ability to pay for any space from any machine. <br />b. When in pay-by-space mode, each pay station must be capable of controlling a <br />minimum of 9,999 parking spaces. <br /> <br />3. Pricing Capabilities <br />a. Must be capable of assigning specific rates to each stall or any combination of stalls. <br />b. Must have the ability to charge rates by the minute, hour, day, week, and month. <br />c. Must be capable of varying rates by time of day (ie: 9am to noon= $0.25 per hour, noon <br />to 4pm=$0.50 per hour, 4pm to 8pm=$1 per hour) . <br />d. Must be capable of varying rate based on duration of stay (ie: 1 st hour=$1.00, 2nd <br />hour=$2.00, 3rd hour=$3.00). <br />e. Must be capable of special event pricing. <br />f. Must allow programming of minimum and maximum time periods. <br />g. Eligible pay station model and software package must be capable of on-street, parking <br />lot, or garage applications. <br /> <br />4. Payment Options <br />a. Parkers must be able to pay with any major credit card (Visa/MasterCard/American <br />Express ). <br />b. Parkers must be able to pay with any valid US coins. <br />c. Pay station must have an integrated cell phone payment system which allows parkers to <br />pay for any space by cell phone and add time by cell phone. <br />d. Must be capable of payment by mag stripe "smart cards" . <br /> <br />5. Customer Convenience Features <br />a. Must be capable of programming in a grace period before enforcement personnel is <br />notified of a violation. <br />b. Must have multi-lingual capability in Roman letter languages (English, Spanish, <br />French, etc.) with upgrade capability to non-Roman letter languages (Cantonese, <br />Arabic, Russian, etc.). <br />c. When parkers pay using their cell phones, the system must be capable of sending <br />reminder calls to cell phones of cell phone payment customers alerting them to pending <br />expiration of parking time. <br />d. Future application must be capable of accepting payment for parking citations from pay <br />stations. <br />e. Average total transaction time must be less than 15 seconds. <br /> <br />23 <br />