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<br />CITY OF REDWOOD CITY <br />CUSTOMER SUPPORT SERVICES SPECIALIST (Continued) <br /> <br />6.2A <br />Page 32 <br /> <br />Experience: <br /> <br />Three years similar to that of a Consumer Service Technician in the <br />City of Redwood City with an emphasis on customer services, meter <br />reading, maintenance and repair; and water conservation. <br /> <br />Education: <br /> <br />Equivalent to the completion of the twelve grade, supplemented by <br />specialized technical courses in meter reading and maintenance, <br />computer use, water quality, customer service and water conservation. <br /> <br />License or Certificate: <br /> <br />Possession of, or ability to obtain, an appropriate, valid class "C" California <br />Driver's License. <br /> <br />CPR & First Aid Certificate. <br /> <br />Possession of a California Department of Health Services D3 -Grade <br />Water Distribution Operator certificate. <br /> <br />Possession of, AWWA certification in Water Conservation is desirable. <br /> <br />Effective Date: February, 2000 <br />Bargaining Group: Service Employees' International Union - Local 715 <br />Amended: January, 2007 <br /> <br />5 <br />