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6.F. - Page 5 of 180 <br />Full System Implementation Timeline <br />Implementation for all systems is anticipated to take approximately 24 months, with a phased approach <br />to implement each system beginning with the first go -live date of June 2019, as illustrated below. <br />2019 2424 2421 <br />March I April I May I Jun I Jul lAugl 5ep1cct1Nav1Der1 Jan I FEbl Marl AprlMayl Jun I Jul Aug15EP10rt1Nov1Dec1 Jan I Feb I Mar <br />HdL: Business License & <br />TOT <br />OpenGov: Budgeting and Planning <br />OpenGov: Citizen Engagment & <br />Organizational Performance <br />TruePoint: Utility Billing <br />CherryRcadf Oracle: Financial core <br />Staffing <br />CherryRoadf Oracle: HE core & Payroll <br />ent & Career <br />Learning <br />The successful implementation of an ERP system is a resource intensive and focused effort. The timing for <br />the City's proposed implementation is aggressive, which adds an additional layer of risk to the already <br />demanding workload, time, and resource commitment of staff. The project scope anticipates needing up <br />to 11 temporary staff in some months to complete implementation work, not inclusive of the resources <br />required to implement OpenGov Phase I and II. <br />The significant impact of the system implementation on staff time will be mitigated by backfilling certain <br />position over the next two years of implementation. The impact will fall most heavily on the <br />Administrative Services Department. <br />The implementation team, or Core Project Team, will be staffed by a functional lead and a business analyst <br />manager from each key Division (Financial Services, Revenue Services, Human Resources, and Information <br />Technology), together with CherryRoad and the City's consultant project manager from SDI, will <br />implement the system. In addition to the project managers driving the ERP replacement project from <br />Finance and IT. The City will be hiring a mix of casual and contract staff to backfill regular day-to-day <br />responsibilities within the departments so staff can focus on implementing and learning the new system, <br />and training other city staff. To ensure successful implementation, staff need to remain dedicated to the <br />project. <br />Temporary staffing costs are included as part of the overall project cost in the Capital Project Fund and <br />are recommended in the FY 2019-20 recommended Capital Improvement Plan, anticipated for City Council <br />approval on June 24, 2019. <br />City of Redwood City 1017 Middlefield Road, Redwood City, CA. 94063 Tel: 650-780-7000 www.redwoodcity.ore <br />112 <br />