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6.13. - Page 37 of 42 <br />Exhibit C <br />Performance Reporting <br />November 15, 2016- June 30, 2019 <br />City of Redwood City -- Fair Oaks Community Center <br />Quarterly reporting is a requirement of payment. Delays in submission of reports will delay <br />payments of invoices to Contractor. Quarterly reporting must include the following: <br />• Client services delivered (Clarity Performance Measurement Report). <br />• Narrative describing highlights and challenges. <br />• Detailed expense invoice. <br />• Brief report of any additional funding sources/revenue the agency has secured as well <br />as any decrease in revenue. <br />• Results for each of the measures listed in the Performance Reporting section below will <br />be submitted quarterly. <br />• Customer satisfaction will be reported on a semi-annual basis in the 2nd and 01 quarter <br />reports. <br />A. Number of Clients Served — by Households and Individuals <br />Number of clients/participants served each fiscal year. The Core Clarity System will be <br />the system of record for these targets. <br />General Fund Offset funds are variable each fiscal year and will be determined by the Department of Housing. <br />Template Version Avrgult 16, 2016 <br />Page 20 <br />ATTY/AGR/2016.321/AGREEMENT BETWEEN SAN MATEO COUNTY AND FAIR OAKS COMMUNITY CENTER <br />REV: 11-18-1615 Page 20 of 25 <br />51 <br />Households <br />Individuals <br />4300 <br />Number of Households & Individuals Who Receive Core <br />1800 <br />Service Agency Safety Net Services <br />Additional Households & Individuals Who Will Receive <br />Core Service Agency Services Based on General Fund <br />100 <br />200 <br />Offset Funds <br />Total <br />1900 <br />4500 <br />General Fund Offset funds are variable each fiscal year and will be determined by the Department of Housing. <br />Template Version Avrgult 16, 2016 <br />Page 20 <br />ATTY/AGR/2016.321/AGREEMENT BETWEEN SAN MATEO COUNTY AND FAIR OAKS COMMUNITY CENTER <br />REV: 11-18-1615 Page 20 of 25 <br />51 <br />