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❑ Check on the status of City staff who are responsible for emergency response activities. Mobilize necessary personnel, and alert others of the likelihood of emergency duty as appropriate. ❑ Alert authorities from surrounding local governments and appropriate staff from Santa Mateo County. ❑ Correct any damage in City facilities that could impede emergency response activities. ❑ Contact Breazly Breach for claims assistance https://www.beazley.com/contact_us.html Condition 1: A cyber attack has occurred and many City systems and/or electronically -based infrastructure are affected or non -operational. The event may impact the City beyond its ability to respond with its own resources and cooperation with other authorities or higher levels of government may be necessary. The EOC is operating at Level III (Respond Level). ❑ Rapidly assess City systems, infrastructure, and community to get a general sense of conditions and the scope of damage. ❑ Check on the status of City staff who are responsible for emergency response activities. Mobilize necessary personnel, and alert others of the likelihood of emergency duty as appropriate. Correct any damage in City facilities that could impede emergency response activities. Activate the EOC and all necessary staff and commence action planning. ❑ Prepare for 24-hour operations of emergency response activities. ❑ Prepare to handle emergency transportation requests. ❑ Mobilize emergency response crews. ❑ Alert authorities from surrounding local governments and appropriate staff from Santa Mateo County. ❑ Contact Breazly Breach for claims assistance https://www.beazley.com/contact_us.html ❑ Contact the U.S. Computer Emergency Response Team and request help as may be necessary. ❑ Determine the estimated period of time that transportation and water infrastructure may be disrupted or non -operational (if affected) and notify the public and provide continual updates Initial Operational Objectives • Identify and isolate the threat to prevent it from spreading and expanding its impact. • Alert and cooperate with other governmental jurisdictions. • Secure infrastructure with compromised security as quickly as possible. • If traffic signals are disrupted, provide traffic control at busy intersections. • If water or wastewater service is lost, restore service as safe and feasible to do so, making provisions for temporary emergency service as needed. Coordinate with PG&E and other utility provides to restore any other services that are experiencing outages. • Use NIXLE, SMC Alert, and other appropriate methods to the extent such systems are available, to provide updates on the estimated time until water, transportation, and any other affected services are restored to full operations. D-11