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roads, fallen trees or other debris, or other hazards may act as barriers). Bear in mind that if a major earthquake has occurred, staff will likely need to confirm the status of their homes and family and take steps to ensure the immediate safety of their household as applicable, before responding. Any major earthquake will almost certainly cause power outages and loss of communication equipment. Minor earthquakes may potentially cause similar events. During the initial response phase, backup power supplies and communication equipment may be needed until normal service is restored. Once the emergency response organization has received an overall picture of conditions in Redwood City and the extent of the emergency, the following steps must be taken: ❑ Decide whether to activate the EOC, and if so to what level. Note that the primary EOC may be damaged or accessible, so an alternative location may be necessary. ❑ Mobilize all necessary staff. ❑ Conduct a rapid triage of the city, identifying the areas most in need of an immediate response. Deploy available emergency response staff to these areas with the highest priority. As more resources become available and issues requiring immediate response are addressed, deploy resources to lower -priority areas and tasks. Impress upon responders that they must not stop at the first emergency encountered. ❑ If the initial survey or other early reports identify natural gas or hazardous material leaks, immediately notify PG&E or the facility owner as appropriate. Evacuate any persons at risk of harm from indirect hazards. ❑ Activate emergency shelters and distribute information to members of the public about shelter locations. ❑ Evacuate persons needing immediate assistance, such as persons on life support systems, or at medical or care facilities. ❑ Conduct a more detailed survey of the damage, with an emphasis on filling in gaps or following up on items flagged during the rapid response. Note that any aftershocks or emerging issues (e.g. fires caused by natural gas leaks) may cause conditions in some areas to be substantially different than identified during the initial survey. ❑ Evacuate buildings that are considered unsafe for occupancy and tag these buildings so they can be easily recognized. ❑ Update the priority status of different areas and emergency conditions to reflect new intelligence from the detailed survey and other staff and deploy available resources accordingly. ❑ Continue to update the priority status of different areas and emergency conditions, based on reports from emergency responders, and deploy available resources to respond to the remaining highest priority situations. Direction and Control For general information about direction and control during an earthquake event, see the Concept of Operations section in the Basic Plan. D-15