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Typically, an Incident Commander (IC) will communicate with the EOC Director as to the situation and resource status through Operations Section. Members of the Incident Commander's Command and General Staff will communicate with their counterparts in the EOC. When multiple agencies respond to the incident, the individual ICs will establish a Unified Command or Multi -Agency Coordination (MAC) and any other supporting organizations will provide a representative who will report to the Liaison Officer. Other agencies including those from county, state and federal agencies may participate in the Unified Command/MACS by assisting in identifying objectives, setting priorities, and allocating critical resources to the incident. 3.7.2 FIELD/EOC COMMUNICATIONS AND COORDINATION The Communications Unit Leader in the Logistics Section, working with the Operations Section and City Police and Fire Departments, will develop a Communications Plan outlining all emergency communications capabilities including radio channels and protocols to be used during an incident. The Incident Action Plan (IAP) developed for a specific incident will include the Emergency Communications Plan (ICS 205). Typically, field to EOC communications will occur at the Command and General Staff levels or, if they are established, field units will communicate with the DOC which will, in turn, relay the information to the appropriate section/function in the EOC. It is the responsibility of Incident Commander(s) to communicate critical information to the EOC Director in a timely manner. The Operational Area EOC will communicate situation and resource status information to the State Operating Center (SOC) via CaIEOC, a WebEOC based emergency management response system. 3.7.3 FIELD/EOC DIRECTION AND CONTROL INTERFACE The EOC Director will establish jurisdictional objectives and priorities and communicate those to all organizations through the EOC Action Plan. The EOC Action Plan does not direct or control field units but coordinates support for their activities. Incident Commander(s) will ensure incident objectives and priorities are consistent with those policies and guidelines established at the City level by the EOC Director. Section 3.9 and Appendix F more fully describe the EOC Action Plan. 3.7.4 FIELD/EOC COORDINATION WITH DEPARTMENT OPERATION CENTERS (DOCS) If a department within the City establishes a DOC to coordinate and support their field activities, the DOC Director will provide the location, time of establishment and staffing information to the City EOC. All communications with the field units of that department will be directed to the DOC who will then relay situation and resource information to the City EOC. DOCs act as an intermediate communications and coordination link between field units and the City EOC. 3.8 EOC ACTION PLANS EOC Action Plans provide designated personnel with knowledge of the incident objectives and the steps required for achievement. EOC Action Plans not only provide direction, but they also serve to provide a basis for measuring achievement of objectives and overall system performance. Action planning is an important management tool that involves: 32