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<br />88 <br />Page 30 <br /> <br />e.1.7. Implement an easier-to-use customer suggestion system. (01/07) <br /> <br />Completed 1/07. Customers can submit their suggestions \fia the catalog and. <br />other traditional options. We need to evaluate use and effectiveness. <br /> <br />e.1.8. Allocate more money to collections, from 10% to 15%. (07108) <br /> <br />Not complete. Other service and supply budgets need replenishing first. On track <br />to increase in increments. <br /> <br />Goal 2: Increase the use of the Redwood City Library collection. <br /> <br />e.2.1. Increase clrculation by 10% each year at all facilities. (annually) <br /> <br />Ongoing. /n FY 04105, the Library circulated 982,876 items; in FY 05/06 the <br />Iibrarycircufated 1,119,468 items; an increase 0(13% overall. <br /> <br />Library Circulation Library Circulation <br /> 2004/05 2005/06 <br />Fair Oaks 105,102 Fair Oaks 100,241 <br />Downtown 874,314 Downtown 872,245 <br />Schaberg 0 Schaberg 144,955 <br /> I <br />Shores 3,450 Shores 2,027 <br />Total 982,876 I Total 1,119,468 <br /> <br />e.2.2. Market the Library's collection by merchandising, creating special collections, use <br />of endcap displays and better signage. (annually). <br /> <br />CompletedlOngoing. AIi new Adult books highlighted: children!s collection <br />completed: end of range display shelving installed; Spanish materials complete: <br />lobby plan in place. <br /> <br />e.2.3. Highlight and publicize selected items, including new items on order, through our <br />web site or on the catalog page, and create direct links for placing holds. (07/06) <br /> <br />Partially complete. Catalog has a link to bestseller lists and other highlighted <br />items. <br /> <br />e.2.4. Explore and implement home delivery. (01/07) <br />