Agmt19 BOLT Staffing Service, Inc.

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EXHIBIT B Work Duties, Skills and Abilities I. Duties Contractor's personnel shall perform one or more of the following services as directed by the Director: • Type and proofread a variety of documents, including material of a confidential nature; • Perform a wide variety of routine clerical work, including purchasing, filing, billing, checking and recording information on records; • Order office supplies; • Submit expense claims; • Act as a receptionist; • Work with several departments insuring the timely processing of permits, applications or other items; • Receive permit or registration applications, verify accuracy and completeness of information, and issue permits; • Review application requests by phone; • Accept complaints; • Check reports, records, and other data for accuracy, completeness and compliance with established standards; • Maintain complex files; • Assemble material and type financial or statistical statements; • Monitor and maintain budget and purchasing accounts; • Compile and tabulate data, and perform basic calculations; • Independently compose correspondence related to responsibilities assigned; • Research, compile and analyze data for special projects; and • Collect and assemble data and background materials for a variety of reports. II. Knowledge and Skills Contractor shall provide personnel who have: • Knowledge of English, spelling, grammar, and punctuation; • Knowledge of Office methods and equipment; and • Experience following operations and procedures. Contractor shall provide personnel who are able to: • Perform a range of simple to difficult clerical work and arithmetical calculations with speed and accuracy; • Understand and follow procedures and operating details as assigned; • Perform routine clerical work; • Maintain records neatly and accurately; • Establish and maintain effective work relationships; • Perform responsible and difficult secretarial work involving the use of independent judgment; and • Communicate effectively, both orally and in writing. REV: 10-23-19 EI ATTY/AGR.2019.277/BOLT Staffing Services (Page 10 of 12)