AgdaPkt 2020-01-13 Joint - Laserfiche WebLink

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6.D. - Page 33 of 65 Attachment C (e.g. regular maintenance, regular working hour service call, after hours service call, etc.). Equipment failures, passenger entrapments or unusual maintenance situations are to be noted and require the insertion of a brief explanatory entry. 5. A service/repair tag is to be filled out by the Contractor for each billable repair that is not part of the contract. A copy of this shall be given to the City's Facilities Maintenance staff, if present, or it should be faxed to Facilities Maintenance by the next business day to (650) 780-7445. I. Hours of Service All preventative maintenance work under the agreement will be performed during regular work days and hours, Monday through Friday 7:30 a.m. to 4:30 p.m. Removal of elevators from service will be coordinated with and approved by City's Representative. In the event major repair work becomes necessary, the Contractor will provide separate repair personnel to accomplish the work to ensure that regular service personnel continue with their normal preventive maintenance of the equipment. J. Performance of Contractor 1. General: Skilled and competent workers shall perform all work in a timely, neat, and orderly manner. City may refuse to accept work or workers who do not meet these standards. Contractor shall be responsible for any damage caused by its operations and shall repair said damage, as directed by the City, within forty-eight (48) hours, unless additional time is needed, in which case, the Contractor must immediately contact the City and provide an estimated timeline to complete the repair. 2. Down Time: If an elevator is inoperative for more than fifteen (15) minutes, Contractor shall post a sign at each entrance indicating that the elevator is out of service. 3. City's Right to Inspect and Require Work: The City of Redwood City reserves the right to make such inspections and tests whenever necessary to ascertain that the requirements of the agreement are being fulfilled. Deficiencies noted shall be promptly corrected at Contractor's expense. If Contractor fails to perform the work required by the terms of the agreement in a diligent and satisfactory manner, the City may, after thirty (30) days' written notice to Contractor, perform or cause to be performed, all or any part of the work required hereunder. Contractor agrees that it will reimburse the City, and the City may deduct the amount from any sum owed PUBLIC WORKS SERVICES DEPARTMENT ELEVATOR MAINTENANCE SERVICES RFP (9/9/2019) 15 OF 25 129