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that resources allow, LIBRE will also participate in state and national PIF efforts to develop <br />community facing materials and approaches that can be used nation-wide, again, to magnify the <br />message for immigrants. <br />LIBRE will continue to use promotoras to provide daily outreach and to give timely feedback <br />on the information and resources immigrants need at the moment. Our Project Coordinator <br />will meet regularly with the promotoras to share best practices, refresh training, receive updates <br />on emerging issues, and provide feedback that will allow us to improve our messaging and <br />outreach. This feedback loop between immigrants, promotoras and LIBRE partners has helped us <br />improve our educational materials and identify ways to have a greater impact. <br />B. Public Benefits Application and Benefits Retention Assistance <br />Although we expect application assistance numbers to drop further if "public charge" rules change, <br />benefit eligibility criteria remain the same. Our community convening last fall affirmed the need <br />to assist immigrants in applying for or maintaining public benefits through our bilingual <br />application assistors at three trusted community service agencies: JobTrain, Coastside Hope, and <br />Fair Oaks Community Center. LIBRE's application assistors play a critical role in mitigating <br />barriers that would otherwise prevent immigrants from even applying for benefits. Their <br />availability to follow up with applicants and to explain the process means that fewer eligible <br />immigrants fall through the bureaucratic cracks. <br />The assistors and promotoras have started meeting to increase the number of successful referrals <br />to assistor sites. We have also reestablished our process with the County Human Services Agency <br />(HSA) to track application results. This process will allow us to evaluate whether applications <br />submitted with the help of our assistors are still approved at higher rates than those submitted <br />directly through the County. We have also been working with the County to obtain caseload data <br />trends in order to evaluate the effectiveness of our new, targeted outreach/messaging and follow- <br />up. <br />C. Legal Advocacy and Policy Work <br />LIBRE attorneys will continue assisting immigrant individuals and families with immigration and <br />government benefits issues to address barriers to receiving benefits. We will provide consultations <br />about immigration options and services to file applications for DACA (Deferred Action for <br />Childhood Arrivals) renewals, VAWA (victims of domestic abuse), Special Immigrant Juvenile <br />Status, and U visas (victims of certain crimes). We will advise and represent immigrants to appeal <br />incorrect public benefit decisions, denials or discontinuances. We also will provide specific advice <br />about public charge in individual cases. <br />LIBRE attorneys will work with LIBRE partners to update public charge and immigration <br />educational materials. Together, we will present the information at LIBRE outreach events. We <br />will keep playing an active role in developing public awareness and engaging in strategic advocacy <br />with local and state agencies in service of our client population. LIBRE will share our approach <br />and materials with the national PIF organizations (Center for Law and Social Policy and National <br />Immigration Law Center) to help create templates for others to replicate and, assuming adequate <br />REV: 12-20-19 RL <br />ATTY/AGR.2019.322/Legal Aid Society of San Mateo (Page 11 of 14) <br />