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EXHIBIT "A" SCOPE OF SERVICES AND FEE Services: Diversity, Equity and Inclusion Consultancy Baseline Information Consultant's Role: Corral and Reflect Back Information Timeframe: December 2019 and January 2020 1. Take pulse on Executive Team's views of diversity, equity, and inclusion (DEI) a. Deliverable: Incorporate information gleaned from interviews in retreat facilitation 2. Identify and synthesize key benchmarks that reflect the current state of diversity, equity, and inclusion in the City of Redwood City (internally and externally) a. Deliverable: Corral data and interview department heads to gather the following information: i. What indicators are city leaders currently using in their decision- making related to DEI? What goals have already been set? Collect relevant data readily available to department heads ii. What problems are present? What are department heads unsatisfied with and already committed to changing? iii. What strengths are present? What are bright spots in the data/information? iv. What else would department heads and other city leaders like to know about the current state of DEI? What new data would they like? b. Deliverable: Produce summary memo of findings Current Efforts Consultant's Role: Document and Summarize Progress Timeframe: December 2019 and January 2020 1. Document current/recent work done to address DEI problems, amplify DEI strengths, and help the City of Redwood City evolve as a welcoming organization (internally and externally) a. Deliverable: Gather and review the following: i. Organizational and policy statements ii. Citywide implementation of Title 6 and Limited English Proficiency Plan iii. Implicit bias training iv. Cultural humility training b. Deliverable: Summarize Redwood City's recent diversity, equity, and inclusion -related efforts in a memo REV: 12-09-19 RL ATTY/AGR.2019.308/Jana Kiser (Page 11 of 13)