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S.H. - Page 18 of 21 <br />i. Fuel File Layout Definition — the layout for the transmitted file you plan on regularly receiving <br />from your fuel system vendor. <br />ii. Fuel System Export File — Live production export files from the fuel system. including the <br />complete disbursement transaction data. Export files generated from the fuel system must be <br />flat files, not reports. It is incumbent on the City to ensure the fuel system vendor does not <br />change this export file as any changes may require additional configuration and testing. <br />5. Custom Report and Form— Large <br />HiperWeb will provide the following custom reports and forms: Fleet— Departmental Annual <br />Expense Cost. <br />6. Training <br />HiperWeb will provide the following hands-on training, on-site for go -live training: <br />i. Asset Management (Four Hours) <br />ii. Work Order Management (Four Hours) <br />iii. Inventory & Materials (Four Hours) <br />iv. Administrative Staff (Four Hours) <br />Utility Locate Ticketing Interface <br />Setup <br />HiperWeb will configure the following setup: <br />• HiperWeb mail services to receive tickets from USA -North One Call Center System. <br />Estimated 14,000 tickets annually. <br />• Inbound tickets from USA North 811 <br />o Auto Create and Route Work Order <br />• Outbound Update to external system <br />o Update Status Open/Closed <br />o Update Comments <br />• Annual Maintenance — Interface <br />Year -End Reconciliation <br />HiperWeb will configure the following year-end reconciliation: <br />REV: 02-26-2020 PR <br />ATTY/AGR.Amend. No.2/PSD Software, LLC, dba HiperWeb (Page 15 of 18) <br />M. <br />