AgdaPkt 2008-03-10 - Laserfiche WebLink

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7A Page 2 Phase" - New Community Shuttle Service: After reviewing various service options, the stakeholder group recommends utilizing an on-demand operation as the pilot shuttle service. Riders will be able to call a phone number in advance to schedule a pick-up. Voicemail messages will be in English and Spanish, and the driver will confirm requests for pick-up. Under this plan, a shuttle vehicle would be available Tuesday through Saturday 1 Dam to 5pm. Riders will receive door-to-door service with a 2D-passenger shuttle within the service area or to the two additional designated stop locations. The goal will be for the driver to maximize the vehicle capacity efficiency for each requested trip. The stakeholder group recommends that fares not be charged during the pilot period. Service Area: As the pilot service is primarily utilizing Lifeline funding from the Metropolitan Transportation Commission, the initial service area will be focused in the general designated Lifeline boundary in eastern Redwood City. The approximate boundary will include Whipple Avenue to the north, US 101 to the east, Woodside Road to the south, and EI Camino Real to the west and includes the neighborhoods of Friendly Acres, Redwood Village, and Fair Oaks. In addition to this service zone, riders can receive service to/from two stop locations outside the service zone. These two stops are the Veteran's Senior Center and the Woodside Plaza. It should be noted that the service will be adjusted in the future based on requests by users. This service will not be available to schools (K-12) as the education code requires specific vehicles for transport of students and different driver certification. Service Promotion: The service will be promoted through a variety of channels including an opportunity for the Redwood City community to name the vehicle, outreach through the Fair Oaks Community Center and Senior Center, a ribbon cutting ceremony, and both city and Peninsula Traffic Congestion Relief Alliance media outreach and website efforts. The Stakeholder Group proposes that the vehicle initially include signage requesting the Redwood City community to "name this bus." Those individuals interested in participating will have the opportunity to choose from a list of names or provide an idea for a name for the new community shuttle. They will be able to cast their vote for the name either online at the Alliance's website or by providing a printed vote at the Fair Oaks Community Center, Veteran's Memorial Senior Center or at City Hall. As the Community shuttle is primarily focused on providing service to those in the Fair Oaks neighborhood, a bi-Iingual "How to" flyer to utilize the new shuttle service will be provided through the Fair Oaks Community Center. The Alliance staff will work with Fair Oaks staff to get the information out to residents. A direct mailing to residents may be made as well. A ribbon cutting ceremony for the new shuttle service will take place and City Council members and other community stakeholders are invited to participate. The date will be determined soon.