AgdaPkt 2020-10-26 Joint SA PFA - Laserfiche WebLink

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8.A. - Page 56 of 104 COVID-19: Respond, Recover and Restore For the first half of Fiscal Year 2020/21, staff will be primarily focused on responding to and recovering from the pandemic. This will continue through the fiscal year and beyond. The City's "Three R's" are intended to help our community and organization meet the challenges presented by the COVID-19 pandemic and emerge as quickly as possible: • Respond to immediate community needs resulting from the COVID-19 pandemic, with particular care for seniors and vulnerable residents (timing: now through pandemic end) • Restore community cultural, economic, and social vitality in partnership with community organizations and businesses (timing: now through pandemic end) • Reimagine public services in light of evolving community needs and financial resources (timing: begin in spring 2021, pursue over 2-3 years) The City has adapted quickly to enable online services and, where needed, to provide in-person services in a manner which protects public and employee health. The Revised Budget anticipates continued investment in enabling effective remote work, as well as practices and building modifications to allow public use of City facilities as health conditions allow. Additionally, staff in all departments will be involved in Citywide diversity, equity and inclusion initiatives, as well as climate adaptation initiatives. Both of these efforts will require multiple years of effort. The goals listed below, by department, are staff's best estimate of work that will take place during FY 2020/21. The activities are subject to change as community needs evolve in these unprecedented times. Administrative Services • Lead organizational equity and recovery efforts with assistance of a newly -created Equity and Empowerment Officer • Support increased remote work by employees, and remote access to services by the public, by migrating placement of technology infrastructure, providing distance learning infrastructure, and providing new online functions • Manage utility billing to accommodate delayed payments in 2021 due to hardships arising from the COVID-19 crisis • Design, program and prepare for 2021 implementation of Oracle Cloud Enterprise Resource Planning system (Financial Management and Human Capital Management) • Implement monthly financial statements, including budget vs. actual reports, as an informational item to the City Council by December 2020 STRATEGIC PRIORITIES AND GOALS 425