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6.E. - Page 49 of 272 <br />The Cleverciti training sessions will be comprised of the following: <br />ClevercitiCockpit Training <br />Cleverciti will provide training for operation personnel which will include hands-on training utilizing the Cleverciti Web <br />portal. Users will be able to identify parking usage based on monitored open and occupied parking spaces. Users will be <br />able to retrieve length of stay of each parking session. Users will also be able to obtain data analytics via configurable date <br />and time selectors. <br />ClevercitiSign Management <br />Cleverciti will provide training for operations which will include hands-on training utilizing the Cleverciti Web portal. Users <br />will be trained on the mapping of spaces/zones to be displayed on ClevercitiCirc36O and Monument signs. Users will also <br />be trained to create and send preprogrammed messages to signage. <br />EnSight Training <br />Upon finalizing system acceptance, EnSight will provide initial training at the customer's facility on the hardware and <br />software that defines the EnSight Parking Guidance Ecosystem. <br />The initial training course includes two main components: <br />Basic System Knowledge and Project Overview Training <br />o This segment is designed to teach customer personnel about the proper functioning and sustainability <br />of equipment and software deployed by EnSight. Customers are provided an overview of the system <br />architecture and the functions of the EnSight Parking Guidance EcoSystem. <br />2. EnSightful Cloud Portal Training <br />o This segment is offered to system users and management for instruction on operational usage for <br />garage management. Through the EnSightful Portal, the customer will be trained on managing <br />occupancy, administering users, running reports, and monitoring hardware devices. <br />EnSight will provide soft copy versions of all training related materials including architecture diagrams, as -built system <br />drawings, and the access link to the EnSight Virtual Training Library. As the project transitions to support, through EnSight's <br />Software and Support Services Agreement, the customer has access to additional, remote training webinars. <br />2. Value -Added Solutions <br />Cleverciti has a number of advanced features available on our platform which could enhance the City of Redwood City's <br />operations. Each feature is designed to move our mission forward and includes: <br />1) Providing extraordinary service to all drivers <br />2) Minimizing search traffic and emissions <br />3) Maximizing the value of the city's parking assets <br />The following is a list of value -add solutions that are included in our response per the requirements of the RFP. The cost <br />is included in our proposal, and the delivery / time is included in our submitted project schedule. <br />• Included in Add -Alternate #1- On -Street Wayfinding and guidance based on accurate space by space occupancy <br />capture. <br />0 <br />Redwoo <br />cityewifor <br />�, <br />"i :... 1'!n l; I!. 1 11ii::1" l:(iii :••. i,.iiiiiIJ iii i i ­.., i.. i..:,, I k•'iI "l ,I ;j, <,; i ii•:.,iy <br />�2 <br />