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<br />78 <br />Page 35 <br /> <br />4.5 Other Evaluation Areas <br /> <br />4.5.1 Proposed Staffing and Route Hours <br /> <br />Table 12 - Proposed Staffing Levels summarizes proposed staffing levels for collection <br />services. Allied had the lowest overall staffing levels and BEST the highest. Table 13 - Route <br />Hours summarizes the four companies proposed route hours. <br /> <br />Table 12 - Pro osed Staffin Levels <br />"Drivers" includes route, cart and bin delivery/repair, and on-call collection/bulky waste collection <br />drivers. <br />"Mechanics" includes staff responsible for collection and support vehicle maintenance and repair. <br />"Customer Service Staff" includes all customer service staff (e.g., CSR's, leads, and managers). <br />"Commercial Recycling Outreach" includes account/sales representatives or recycling <br />coordinators and managers. . <br />"Admin. and Supervisors" includes supervisors, company operations, and personnel management, <br />IT. dis atch, e ui ment rocurement, billin I accountin . <br /> <br /> <br />Allied <br />BEST <br />Norcal <br />Republic <br /> <br />TotaL <br />Staff <br />117 <br />144 <br />123 <br />134.5 <br /> <br />Allied <br />BEST <br />Norcal <br />Republic <br /> <br />13 <br />21.5 <br />16 <br />16 <br /> <br />7 <br />14 <br />13 <br />5 <br /> <br />34 <br />24.5 <br />28 <br />42 <br /> <br />217 <br />280 <br />228 <br />259 <br /> <br />SBWMA Collection Services RFP <br />Selection Committee Report: <br />Evaluation and Scoring of Proposals <br /> <br />Page 24 of 31 <br />August 21. 2008 <br />