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<br />" <br /> <br />specifications, configuring, standardizing, optimizing, and troubleshooting the following: <br /> <br />A. Devices used for Local Area Networking (LAN) including, but not limited to: <br />. Switches <br />. Routers <br />. Hubs <br />B. Devices used Wide Area Networking (WAN). <br />. Fiber connectivity <br />. Telephony connectivity <br />C. Servers, including, but not limited to servers performing the following functions: <br />. File <br />. Print <br />. Application servers <br />. Domain controllers <br />. Network Monitoring <br />D. Firewall software, appliances, and devices. <br />E. Spam software, appliances, and devices. <br />F. Backup software, devices, and strategies, <br />G. Exchange Server: RWC will provide the following support for cas Exchange server: <br />. Advice on a system backup <br />. Resolve errors logs from event viewer <br />. Document the process for disaster recovery if system failure <br />. Fine tuning that maintains the integrity of the server <br />. Advise and train cas IT staff on processes <br />. General maintenance as specified by cas IT staff <br />H. Technologies not currently named will be supported upon written agreement by <br />cas and RWC. Written agreement can be in the form of an email request. <br />I. RWC, if requested, will assist cas in identifying and documenting their current <br />network (LAN and WAN) architecture, and if need be, assist in developing a stable, <br />maintainable, standard network architecture. <br />A TTY/AGR/2008.042 <br />061008 <br /> <br />7 <br />