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experience, they are 100 percent employee-owned, have been in the area over 88 years, and their motto is "people, service, and environment." He said they are honored to be SBWMA's recommendation. Council comments: One Council Member asked what would happen if their estimates to get the job done and the performance standards are wrong and how would it impact pricing on SBWMA and member agencies. Ric Hutchison, R3 Consulting Group, responded that the responsibility would rest on the hauler, and that if there was a poor quality of service, they would be obligated to meet the operational standards. A Council Member asked for an estimate of how much time the evaluation committee spent. Mr. Ponty said that he had spent at least 60 hours on the evaluation process and he would assume the other members spent about the same amount of time for a total of 360 hours collectively and 3,000 hours total on the RFP process. He also clarified that Norcal was the number one pick even before the cost proposal came out. Council asked for clarification on the eight versus nine hour work day. Richard Tagore- Erwin, R3 Consulting Group and Mr. Ponty responded. Mr. Ponty said that it generally leads to more productivity, with less drivers, vehicles, and direct labor costs. Mr. Tagore- Erwin said that four of the companies have eight-hour work days and two have nine-hour workdays and that both work fine. They all still work 40 hours per week, not necessarily 45 hours a work week Other Council Member questions included community input on the reference checks and why the nine-hour workday in San Jose did not work. Mr. Ponty confirmed that there was community input on the reference checks. Mr. Tagore-Erwin explained that unique situation in San Jose where workers could stop working when they reached their nine- hours, no matter where they were, as part of the union contract the workers had with their company, and that it had nothing to do with collection contract in San Jose. Mayor Foust asked BEST come up for 2 minute rebuttal. Bayside Environmental Service and Transfer (BEST) - Mr. Jones stated that the 45-hour rule was instituted in San Jose because the previous contractors had 9 to 12 hour working days due to transition problems. He said the union put in the 45-hour rule for the protection of the employees. He said that in 2000, the City Auditor had reviewed Norcal's bid proposal. The audit report to the City Council stated that it was too optimistic because travel and the 45-hour rule was not correctly reviewed and that these could cause problems, but that the proposal was approved by the City Council. He stated that at the beginning, people could walk off, but later on it was changed so that if people went into work on the fifth day, they had to finish the day. Vice Mayor Howard asked Norcal about what preventative safeguards are in place in their proposal regarding 9 hour working days. REGULAR CITY COUNCIL MEETING SEPTEMBER 8, 2008 MINUTES PAGE11 MINUTE BOOK NO. 62 Page No. 226