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<br /> <br />6.10 <br />Page 8 <br /> <br />o. Make all disability payments and send all notices in a timely manner, abiding by all <br />applicable provisions of the California Labor Code and California Workers' <br />Compensation Laws, Rules and Regulations. <br /> <br />p. Make payments of bills within thirty (30) days of receipt, and assure timely review and <br />payment of all medical bills in accordance with statutory deadlines and requirements. <br /> <br />q. Acknowledge to Employer all claims reported to Administrator within three (3) working <br />days of receipt of the notice of claim and to notify Employer and injured workers <br />within five (5) working days of the notice of claim to Employer, whether the claim has <br />been accepted, delayed for further investigation, or denied. <br /> <br />r. Convert all Medical Only Claims to Indemnity Claims status when the paid amount <br />reaches two-thousand-five-hundred ($2,500) dollars orwhen the claim remains open <br />in excess of one (1) year. <br /> <br />s. Recognize and where appropriate investigate all subrogation and/or contribution <br />possibilities, preserving evidence and utilizing appropriate investigators and experts, as <br />needed, after first obtaining Employers permission to engage such <br />investigators/experts. As respects subrogation and contribution cases, any <br />compromise settlements or lien reductions will be discussed with the Employer. <br /> <br />1. SCHIP Reporting - Administrator has contracted with Gould & Lamb, LLP as our <br />preferred provider for Medicare Set Aside Allocations. Gould & Lamb, LLP is also our <br />preferred partner in all SCHIP reporting efforts. Unless specifically approved in <br />advance by Employer, Administrator will exclusively utilize the services of Gould & <br />Lamb, LLP to satisfy and comply with all SCHIP reporting requirements. <br /> <br />4.03 Administrator agrees to monitor relevancy of medical treatment by the <br />following: <br /> <br />a. Maintain continual contact with medical practitioners in order to monitor claimant <br />treatment process and a timely return to work. Administrator shall make a good faith <br />effort to establish contact with attending phYSician within twenty-four (24) hours of <br />receipt of injury report and shall make contact with attending physician's office within <br />forty-eight (48) hours of receipt of injury report and shall document such contact in the <br />claim file. <br /> <br />b. Review and discuss Vocational Rehabilitation Program(s) with Employer prior to its <br />initiation for an individual claimant. <br /> <br />c. Monitor individual vocational rehabilitation programs to determine appropriateness <br />and progress. <br /> <br />4.04. Administrator agrees to the following record keeping and reporting requirements: <br /> <br />a. Provide Employer with monthly reports consisting of: <br /> <br />(1 ) Check Registers including all claim disbursements made on behalf of <br />Employer. <br /> <br />City of RedwOod City - Claim Service Agreement - 2009 through 2010 <br /> <br />5 <br />