Agmt20 Management Partners Inc. - Building Division and Code Enforcement division

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EXHIBIT "A" SCOPE OF SERVICES AND FEE The Consultant shall work closely with the Community Development and Transportation Department (Department) staff to gain an understanding of the Building Inspection and Code Enforcement Division's (Division) operations, organizational structure and staff functions, and to identify the most efficient manner to deliver both public and internal services (the Study). The Study will require an objective assessment of the Division's capabilities. The Consultant will provide recommendations supported by best practices or evidence -based operational practices. The analysis shall be based on pre and post- COVI D-1 9 Division practices and development activity. Tasks. Consultant shall perform the Services and complete below tasks as discussed during the Kick -Off Meeting. 1. Kick -Off Meeting (Virtual). • Hold a meeting with key City staff, as identified by the Community Development and Transportation Department Director, to discuss parameters of the Study, potential questions and needs, Study goals and scope of service objectives, next steps, and draft schedule. • Provide the City with a list of needs to support Study activities. Deliverables. Meeting agenda, minutes, schedule based on discussion, project goals memorandum, and revised work plan, if necessary. 2. Existing Conditions Analysis. • Collect job descriptions and documents detailing current and historical organizational structure and performance. • Identify supervisory ratio. Identify staff, Division and program functions. • Document routine and major tasks, activities and processes. • Identify technologies used by the Division. • Survey staff for technical skill competencies, certifications, and trainings. • Identify risks, patterns and trends. • Obtain observations about current operations to provide suggestions for improvements. The Consultant may use various strategies to gather feedback, perceptions and viewpoints of Department staff to provide context for how the Division works intra -departmentally. • Conduct outreach to both internal and external stakeholder groups. REV: 11-30-2020 RL ATTY/AGR.2020.276/Management Partners (Page 11 of 14)