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<br />Attachment 2 <br /> <br />8A <br />Page 14 <br /> <br />City of Redwood City <br />FY 2009-2010 Budget Amendments - September 2009 <br />Detail of Recommended ProRrammatic ChanRes <br /> <br />GENERAL FUND <br /> <br />City Manager - Telephone Services <br /> <br />Employee Costs <br />Supplies and Services <br />Internal Services <br />Capital Allocations <br /> <br />(4,772) <br /> <br />Total: <br /> <br />(4,772) <br /> <br />Percentage of Reductions: <br /> <br />-4.0% <br /> <br />Employee Reductions in FTE <br />Vacant <br />Filled <br />Total <br /> <br />0.00 <br />0.05 <br />0.05 <br /> <br />Description of Proposed Reduction <br />Reduce the City Hall reception desk by 0.05 FTE, Administrative Clerk III position. <br /> <br />Service Level Impacts <br />City Hall's reception desk and citywide main telephone switchboard will be closed for three hours per <br />week. This reduction will impact the organization and community by having three fewer hours of <br />coverage per week. Impacts include reduced service to community members who call or visit the front <br />desk during those closed hours, as well as delays in conference room scheduling, receiving of packages, <br />and routing of incoming phone calls to departments, all of which will have to be redirected during the <br />time that the desk is not staffed. <br /> <br />4 <br />