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<br />Attachment 2 <br /> <br />8A <br />Page 17 <br /> <br />City of Redwood City <br />FY 2009-2010 Budget Amendments - September 2009 <br />Detail of Recommended Pr02rammatic Chan2es <br /> <br />GENERAL FUND <br /> <br />Financial Services - Telephone Services <br /> <br />Employee Costs <br />Supplies and Services <br />Internal Services <br />Capital Allocations <br /> <br />(2,639) <br />(7,930) <br /> <br />Total: <br /> <br />(10,569) <br /> <br />Percentage of Reductions: <br /> <br />-4.0% <br /> <br />Employee Reductions in FTE <br />Vacant <br />Filled <br />Total <br /> <br />0.00 <br />0.00 <br />0.00 <br /> <br />Description of Proposed Reduction <br />This proposal eliminates 35 hours of overtime, removes one high speed data communications line <br />between City Hall and the Schaberg Library, blocks use of 411 calls, and eliminates separate phone <br />lines for fax machines. Fax lines will be replaced with phone lines from our phone switch, and changes <br />cell phone plans for IT employees. <br /> <br />Service Level Impacts <br />Support outside of normal business hours will not be available for equipment replacement or system <br />problems. Additionally, all maintenance on the telephone system will be performed during business <br />hours causing down time during normal business hours. Short term impact should be minimal as <br />phone system is 2 years old and is under warranty for another 2 years. <br /> <br />Certain IT staff will have limited access to call out of state to resolve problems. Removing the high <br />speed data communication line to the Schaberg Library will not impact services as we now have optic <br />fiber cable to the library. Blocking 411 calls will require users to call free Google 800 service or use <br />internet. Departments switching to internal fax system would be required to notify customers of new <br />fax numbers, change business cards to new numbers, and reprint stationary with new numbers. <br /> <br />7 <br />