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Template Version August 26, 2016 City of Redwood City - 75100-22-D004 REV: 06-04-2021 RL Maintain a supply of non-perishable food on site that can be distributed to clients with immediate food needs. When possible, include access to perishable food as well, including fresh produce. Utilize Second Harvest Silicon Valley and/or other resources to obtain food. Provide referral list of food resources where clients can receive additional food resources, such as meal programs and grocery programs. Assist clients with applying for and accessing food via Second Harvest Silicon Valley and other community food programs. Financial Assistance Provide rent assistance, mortgage assistance, security deposits, utilities assistance, car repair, and other emergency financial needs to eligible households using all available funding sources such as Measure K Homeless Prevention Assistance Program, Season of Sharing, Community Services Block Grant (CSBG), and other available funding, following the guidelines and eligibility criteria established for each funding source. Provide application information to potential applicants (via information on Contractor’s website and other communication processes), process applications received either online or in paper, follow-up with applicants regarding any missing or unclear information in their application, and review documents submitted and determine eligibility. Refer clients to other available resources such as Housing Industry Fund (HIF) and St. Vincent de Paul. Refer clients to utility assistance programs and liaise with the appropriate entities such as Central Coast Energy Services to submit the application and assist clients with completing the application process. Material Goods Assist clients with accessing resources for clothing, diapers, and other emergency material needs. Transportation Provide referrals to transportation programs including Redi-Wheels. Arrange for emergency transportation and assistance with the cost of fares. Participate in the Lifeline Transportation Program for taxi vouchers, bus passes and bus tickets, when available. See Exhibits B1 and C1 for more information. Tax Credits Assist tax filing and access to tax credits via referral. Promote tax preparation services to clients/the community to encourage access to tax credit programs. Inclement Weather Participate in the Inclement Weather Program. Outreach Provide information to community members regarding how to access safety net and homeless services by attending community meetings/events, collaborating with city agencies, community stakeholders and other outreach activities. Information & Referral Provide information and referrals to meet the needs of clients, including the services above, as well as adult education, employment, physical and behavioral health needs, and other needs. ATTY/AGR.2021.130/County of San Mateo (Page 11 of 31)