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Attachment 2 — Contractor Hardware Return Terms 1. RETURN POLICY. Contractor products may be returned within 30 -days of invoice date for refund, replacement, or exchange. All product returns must have a Returned Merchandise Authorization (RMA) number issued by Contractor marked clearly on the return package, or the package will be refused, and no credit will be issued. To request an RMA, please email fuelsupport@assetworks.com . RMAs are valid for 15 days from the date of issuance. The following information is required for all RMAs: a. The invoice or packing list number; b. The product name and part number; C. Company name, point of contact, mailing address, email address, and telephone number; and d. A reason for the return If you wish to make a return or exchange, you must present the merchandise within 30 days of purchase. All goods must be returned in their original packaging. If the items are not received in their original and unused condition, a minimum re -stocking fee of 18% will be charged. Product that has been used will not be accepted for return or exchange unless under warranty or maintenance contract. Product that has been altered without the specific authorization by Contractor will not be accepted. Send returns with the RMA number clearly marked on the package to: AssetWorks LLC Attn: RMA Department 998 Old Eagle School Road, Suite 1215 Wayne, PA 19087 All returns will be processed and fully inspected. All products must be returned in original condition including packaging, manuals, and accessories (as applicable). 2. RETURN SHIPPING. All returns must be shipped freight pre -paid. 3. UNAUTHORIZED OR REFUSED RETURNS. Packages without a Return Authorization Number will be refused. Additional charges may apply if all peripherals and accessories are not returned in the original packaging. 4. RETURNS OLDER THAN 30 DAYS. Returns older than 30 days from the invoice date will be subject to a 25% restocking fee. Only product that is in current production will be accepted and an RMA must be obtained in advance and clearly marked as stated above. No refunds will be given. REV: 08-16-2021 RL ATTY/AGR.2021.215/ASSETWORKS, LLC (Page 13 of 15)