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REV: 09-01-2021 MI <br />THE CITY OF REDWOOD CITY <br />INFORMATION TECHNOLOGY SERVICES <br />SERVICES ORDER <br />DATE: 11/1/2021 <br />CUSTOMER NAME: City of Burlingame <br />CUSTOMER ADDRESS: 501 Primrose Road <br />Burlingame, CA 94010 <br />Tel:(650) 558-7213 Fax: <br />hyscott@burlingame.org <br />SERVICE COMMENCEMENT DATE: 11/1/2021 <br />PRICING: <br />INITIAL SET UP FEE: N/A <br />MONTHLY RECURRING CHARGE: $54.257.70 <br />HOURLY RATE FOR ADDITIONAL SERVICES*: $190.10 <br />DURING NORMAL BUSINESS HOURS: $190.10 <br />DURING NON-BUSINESS HOURS: $285.15 <br />*SUBJECT TO ANNUAL ADJUSTMENT BY RWC <br />INITIAL SERVICE TERM:One year from July 1, 2021 through June 30, 2022. <br />MISCELLANEOUS: The City of Burlingame agrees to pre-purchase 3,425 hours, paid in twelve <br />equal monthly payments at the above hourly rate of $190.10 during fiscal year 2021-22. Of the 3,425 <br />pre-purchased hours, 3,200 are non-refundable. <br />Hours used above 3,425 will be invoiced in the July 2022. Unused hours above 3,200, but less <br />than 3,425, will be refunded in July 2022. <br />Capitalized terms not defined herein have the meaning set forth in the General Terms and Conditions <br />(GTC) attached hereto. <br />All charges in this Service Order are exclusive of taxes and fees. <br />By executing this Service Order, CUSTOMER is requesting, and agrees to pay for the Services <br />identified and described in this Services Order and to be bound by the GTC, which is attached hereto <br />and incorporated by reference. <br />ATTY/AGR.2021.128/Redwood City IT (Page 6 of 7)