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REV: 09-01-2021 MI <br />SERVICES TO BE PROVIDED: One full-time Redwood City IT Staff will be assigned to CUSTOMER on- <br />site to provide infrastructure, network, server, data center, printer, mobile device, desktop, telephone <br />system support, and aid in special technology projects as requested. <br />In addition, Redwood City Staff will provide "best effort" limited infrastructure support to Central County Fire <br />Department for technologies hosted in Burlingame data center. <br />RWC IT will assign one software developer to report to CUSTOMER Finance Department to provide <br />software development activities in support of CUSTOMER Finance and HR systems as requested and <br />RWC has the skills and resources to do so. <br />RWC will at no additional cost to CUSTOMER, continue having CUSTOMER email flow through RWC spam <br />protection solution for CUSTOMER protection from viruses and other malware typically delivered through <br />email. <br />RWC, upon request, will advise, write specifications, implement, and/or support any technology agreed to <br />by both parties and which RWC has the skills and resources to do so. <br />CITY OF BURLINGAME <br />(“CUSTOMER”) <br />By <br />CITY OF REDWOOD CITY <br />("RWC") <br />By <br />Name: <br />Title: <br />Date: <br />Name: Melissa Stevenson Diaz <br />Title: City Manager <br />Date: <br />ATTY/AGR.2021.128/Redwood City IT (Page 7 of 7) <br />Lisa K. Goldman (Nov 3, 2021 19:26 PDT) <br />Lisa K. Goldman <br />City Manager <br />Nov 3, 2021 <br />Lisa K. Goldman <br />Nov 8, 2021