Agmt22 Turbo Data Systems, Inc. - Laserfiche WebLink

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REV: 08-09-2021 RL express written approval from the Customer. Contractor must disclose the nature of work being subcontracted, and the name of the private or public agency, which shall perform the work. Vehicle Code Compliance - Contractor will comply with all requirements of the California Vehicle Code in regard to processing and adjudication of citation records sent by the issuing agency during the entire term of this Agreement, including extensions if any. Right to Audit - If Customer requests it, an auditor shall be hired to perform a financial and/or performance audit. The Customer shall pay the cost of the audit upon the written approval of auditor's cost. Meeting Attendance - Contractor will be available to attend Customer meetings as needed at Contractor's own expense. Transition to Next Contractor - In the event of a future change of vendor, Contractor agrees to fully cooperate in any transition. This shall include but not be limited to provision of data in an acceptable electronic format, provision of information as requested by the Customer to facilitate a future RFP process, and assistance with any and all transition processes necessary to provide for uninterrupted services to the Customer. Y. Software Disclosure - The Contractor may subscribe to various third-party software services for the purpose of automating input of various fields of information into the citation information while writing a ticket. The third-party software services may include but are not limited to Google Maps, Google location services GPS, LPR Services, and VIN lookups. The Contractor reserves the right, should these services terminate, to disable those services in the software at any time. These services are integrated in to the ticketPRO software for convenience and do not affect the issuance of citations. Manual entry of information into the citation is never affected by these third-party software services and is always available. Z. Termination - Termination fee of $950 per unit at the outset, and each subsequent month reduced $18 per month per unit. (ticketPRO Magic two-piece device only) AA. Optional Services: 1) Interfacing with Coplink 2) Provision of Automated Ticket Media - Contractor will provide paper ticket stock for electronic citations. See exhibits. 3)Racial and Identity Profiling Act (RIPA) CA - The Contractor is currently working on a RIPA application that would be an optional service. If the RIPA option is exercised by the Customer, it will coincide with the length of this contract. AB. Training - The Contractor will provide training for software and hardware. The Contractor will provide training manuals to the Customer. Training will include step-by-step manuals on how to issue citations and access back-end ticket portals. Training, equipment initialization and setup will be provided by the Contractor and is included in the lease of the ticketwriters. The Contractor will provide RemoteConnect support for devices while in the field. AC. Software Development - If the Customer requires any additional software development for special projects and/or programs. The Customer will work with the Contractor on a scope of work to determine the specifications and requirements and the Contractor will provide the cost estimate and timeline. 3. EQUIPMENT LEASING SERVICES A. Leasing Options - Customer may add devices at any time throughout the life of the contract for the leased price. If a new device is leased, the new device’s lease will rollover to the next contract with the Contractor with no termination penalties. If the Customer does not exercise the option to renew the contract with the Contractor, the Customer agrees to pay the termination fees: 1) ticketPRO Magic (parking citations): $950 per unit at the outset, and each subsequent month reduced $18 per month per unit. ATTY/AGR.2021.211/Turbo Data Systems, Inc. (Page 16 of 23)