Agmt22 Turbo Data Systems, Inc. - Laserfiche WebLink

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REV: 08-09-2021 RL 2) ticketPRO nFORCER All-in-One (moving citations): $4,000 per unit at the outset, and each subsequent month reduced $75 per month per unit. B. Warranties - The Contractor will provide to the Customer the full benefit of any warranties provided by the manufacturers of the equipment, parts, materials, hardware, firmware, and software provided under this Agreement. 1) The Contractor will be responsible for the maintenance and repair of the equipment under normal wear and tear. In the event that any hardware stops functioning, Customer staff should report the issue to ticketPRO support and the Contractor will replace or repair the malfunctioning hardware. 2) The Contractor will provide a parts and repairs fee schedule for anything not included in the above warranties to the Customer for the term of the contract. 3) Contractor will not be responsible for Lost, Stolen or Damaged Devices, outside of normal wear and tear. C. Upgrades - The Contractor must substitute the hardware during the Lease Term if it is mutually agreed upon by both parties. The upgraded supported devices will provide better improved functionality. D. Additional Supplies Not Included in Lease Replacement Batteries, AC Adapters and Accessories: The Contractor will make replacement batteries, AC adapters or charging stations and accessories available to the Customer for purchase at then-current prices. Citations and Envelopes: The lease does not include citation forms or envelopes, which the Contractor will provide to the Customer at then-current prices, which will vary by quantities ordered. Citations are water and heat resistant poly-thermal, and standard and custom designs are available. Envelopes are preprinted with the payment address and online payment options. Replacements for Damaged/Lost/Stolen hardware: o Contractor will provide fully configured replacement ticketPRO Magic Ticketwriters for $950 each (parking) o Contractor will provide fully configured replacement ticketPRO nFORCER Ticketwriters for $4,000 each (traffic) Return of hardware: At the end of the lease term, all hardware will be returned to Contractor in good working order. If equipment is not returned, the lease will revert to a month-to- month lease with 30 days' notice required for discontinuation of that lease. ATTY/AGR.2021.211/Turbo Data Systems, Inc. (Page 17 of 23)