Agmt22 County of San Mateo - Laserfiche WebLink

Browse Search

Contract Template <,000 May 2021 Page 12 REV: 06-16-22 SK such as meal programs and grocery programs, to anyone with food needs. Contractor will assist clients with applying for and accessing these food resources. c) Provide appropriate safe food handling training and ensure that their staff have the appropriate training and/or certification. 7. Provide emergency financial assistance/homeless prevention services. Contractor will: a) Assist clients with emergency financial assistance (EFA) to prevent homelessness and support housing stability by working with clients to determine eligibility for financial assistance funds, collecting and reviewing the required eligibility documents, and either administering EFA directly or working with the County’s contracted EFA administrative entity (for the EFA funding sources that have a specified centralized administrative entity) to have the funds paid, for those who are eligible. EFA includes security deposit assistance, one-time rent assistance, and assistance with utility expenses, and can also include assistance with other one-time items that impact overall housing stability (i.e., car repair, which will enable a client to maintain a job, thereby maintaining income to support their current housing). b) Make efforts, both as an individual Core Service Agency and as a participating member of the Core Service Agency Network, to minimize barriers and maximize EFA accessibility for eligible residents, including but not limited to: community outreach and awareness efforts including to high-need populations; the standardization of processes to ensure that applicants understand the process and are able to apply; fraud and duplicative payment detection; and data monitoring, evaluation, and reporting to ensure that all EFA funds are being utilized efficiently and effectively. (1) For all EFA service delivery (whether administered directly or through the County’s contracted EFA administrative entity), Contractor will conduct, either directly or through a designated Core Agency, a six (6) month follow-up survey on the housing situation/status of individuals who received EFA. Multiple methods and attempts must be made to reach a client to maximize proportion of clients successfully surveyed. Survey results are a part of regular reporting. c) Financial assistance services will be provided in the ways shown below: (1) Assist clients with verifying their eligibility for and applying to EFA programs, including: (a) Client financial assistance funds administered by the County’s contracted EFA administrative entity, Samaritan House. These include: Measure K Homeless Prevention and Financial Assistance Program, Community Services Block Grant (CSBG), and any other County-funded EFA sources. These client financial assistance programs are accessed via all eight Core Service Agencies. Samaritan House was selected as the administrative entity for these county-funded sources via a Request for Proposals issued by the County in 2019. Contractor will provide: (i) Application information to potential applicants (via information on the Contractor’s website and other communication processes), process applications received either online or in paper, conduct an assessment, review the client need, determine if the client meets the applicable eligibility requirements, collect all required documents, follow up with applicants regarding any missing or unclear information in their application, review documents to ensure that they meet requirements and eligibility, and submit the documents to Samaritan House. Samaritan House staff then reviews the documentation to confirm that it is complete and meets all grant requirements, and if the client is eligible, Samaritan House will issue the check to the applicable vendor, such as the landlord. Contractor will work in close collaboration with Samaritan House and will act as the primary ATTY/AGR.2022.153/County of San Mateo (HSA Contract June 2022) (Page 12 of 37) DocuSign Envelope ID: F5FF63A3-8103-4442-8F5F-F37301405123