Agmt Center for Public Safety Management,LLC (CPSM SA)

Browse Search

REV: 07-22-22 RL CPSM will essentially evaluate each investigative unit operating in the agency. This evaluation will assess the performance of the unit, how the unit operates within the overall mission of the department, compare operations to best practices in law enforcement, identify improvement opportunities, and identify appropriate staffing levels. IV. Administration and Support Once again, CPSM will evaluate every administrative and support unit in the police department. This evaluation will involve: ▪ Civilianization possibilities. ▪ Cost saving opportunities. ▪ Out-sourcing opportunities. Best practice comparisons and opportunities for improvement. The CPSM team has subject matter experts in police management and administration and will explore administration and support activities in the area of professional standards (Internal investigations, hiring and recruitment, disciplinary system, promotional system), training (both academy and in-service), records management, evaluating the critical, frequent, and high liability policies, facility, fleet, equipment, information technology, property management system, laboratory, planning and research, sick-time management, overtime, communications and dispatch, etc. In general, we look at every unit identified as a discrete operational/support entity for the following: ▪ Describe the functions of the unit. ▪ Evaluate the performance of the unit. In most cases this is quantitative; evaluation, but in units not appropriate for quantification, a qualitative evaluation is provided. ▪ Identification of improvement opportunities V. Organizational Culture During the operational evaluation described above, organizational “themes” emerge. What does the department “think” about providing police service to the community and how does this thinking align with the stated mission and department policies? How does the department interact with the community and internally with its own members? In general, what is the culture of the organization? The culture of a police organization reflects its members and the community it serves. Through focus groups, interviews, and observations, the CPSM team will evaluate operational readiness and need. This part of the CPSM study is critical to the overall success of the project as it provides a better understanding of the police department and how the workload, staffing, and community dynamics shape the mission, goals, operations, and needs of the organization. In addition, as an option, every member of the department can be given the opportunity to participate in an anonymous survey. This survey is designed to understand the culture of the department, assess internal and ATTY/AGR.2022.188/Center for Public Safety Management, LLC. (Page 14 of 15)