Agmt23 AETNA - Laserfiche WebLink

Browse Search

12 EAP Services Agreement MENTAL HEALTH FIRST AID: An educational program offered to Customers to help managers and employees recognize and respond to mental health issues in the workplace and in the community. The curriculum includes an overview of mental health and provides education about Anxiety, Depression, Suicide, Trauma, Psychosis, and Substance Use Disorders, along with videos, interactive exercises and practice scenarios. The 4-hour and the 6-hour virtual course can be provided at the corporate level. Whether virtual or in-person both the 6-hour in- person and 6-hour virtual courses provide all participants that complete course with Mental Health First Aid Certification for three years. The 4-hour virtual and in-person general awareness courses are available. The 4-hour course does NOT provide participants with a Mental Health First Aid Certification. In-person courses are limited to 30 participants per course. The virtual 4-hour general awareness course has a participant minimum of 15 participants and a maximum of 25 participants. The virtual 6-hour courses have a 15-participant minimum/maximum per course. Mental Health First Aid Virtual Delivery Requirements for Participants Virtual courses will be hosted through The National Council for Behavioral Health’s Zoom webinar platform, and The National Council will provide a how-to guide for participants who have never used this platform. Computer – Windows or Apple desktop or laptop computer OR Mobile Device/Tablet/Surface: iOS, Android, Windows Phone (backup audio option) – It is highly recommended that users join the course from a tablet, laptop or desktop computer for the best experience. Phones may be used for audio support. Microphone and speakers – Participants whose computers do not have a microphone and/or speaker can use the dial-in option from their phone for audio. HD Webcam – Either built into the user’s device or external. Internet Connection – We recommend an internet speed of at least 5 mbps upload/download speed. Users can test their internet speed here: https://www.speedtest.net/ For the virtual 4-hour general awareness course, Plan Sponsor will ensure that participants review course materials prior to attending a virtual session. Course materials will be available for download via the online learning platform. The virtual 6-hour certification course is a blended course that includes two hours of self- directed pre-work and four hours of instructor led training. Plan Sponsor will ensure that there are 15 identified participants for registration that are committed to completing required online learning pre-work and attending the four hours of instructor led training. Course materials will be available for download via the online learning platform. If registered participant(s) does not complete the required two hours of self-directed pre- work, the participant(s) will be denied access to the four hours of live facilitator led training. If a participant doesn’t complete the pre-work or is not able to attend the instructor led portion of the course, participants will not be able to make up the session or receive certification and no refund will be issued. Participants will only receive a certificate upon completion of post test and evaluation. REV: 03-10-23 MI ATTY/AGR.2023.039/Aetna (EAP Services Agreement) (Page 13 of 42)