Laserfiche WebLink
HHRC-EOC 02.10.2017 6 Evidence of Coverage <br />Requests for second opinions may be made by contacting the Director, Clinical Quality <br />Improvement at (1-800-342-8111) or in writing to 10260 Meanley Drive, San Diego, CA <br />92131. All requests for second opinions shall be processed and approved or denied by Plan <br />within five (5) business days of receipt. Requests related to urgent care or crisis intervention <br />shall be processed and approved or denied within forty-eight (48) hours of receipt. <br /> <br />XI. ELIGIBILITY/ENROLLMENT/EFFECTIVE DATE OF COVERAGE <br />All Enrollees identified by Group prior to the effective date of the EAP Services Agreement <br />and all persons covered under the identified Enrollee’s health benefit plan or residing with the <br />identified Enrollee shall be entitled to Benefits as of such effective date. Group shall be <br />responsible for notifying Plan of any Enrollee who becomes newly eligible after the effective <br />date of the EAP Services Agreement. Plan shall rely upon the determination by Group as to <br />which Enrollees are eligible for Benefits under the EAP Services Agreement. Any disputes or <br />inquiries regarding eligibility, including rights regarding renewal, reinstatement and the like, <br />shall be referred by Plan to Group, which shall then advise Plan of its determination with <br />respect to the matter. <br /> <br />XII. TERMINATION OF BENEFITS <br />Usually, your enrollment in the plan terminates when Group or Enrollee is no longer eligible <br />for coverage under the employer’s EAP plan. In most instances, Group determines the date in <br />which coverage will terminate. Coverage can be terminated, however, because of other <br />circumstances as well, which are described below. <br /> <br />A. Cancellation of Group Contract for Nonpayment of Premiums <br />Continuing coverage under this EAP Plan is subject to the terms and conditions of Group’s <br />EAP Services Agreement with Plan. If the EAP Services Agreement is cancelled because <br />Group failed to pay the required premiums when due, then coverage for you and all your <br />dependents will end 15 days after Group mails you the Notice Confirming Termination of <br />Coverage. <br /> <br /> Plan will mail your Group a notice at least 30 days before any cancellation of coverage. <br />This Prospective Notice of Cancellation will provide information to your Group regarding <br />the consequences of your Group’s failure to pay the premiums due within 15 days of the <br />date the notice was mailed. <br /> <br />If payment is not received from Group within 15 days of the date the Prospective Notice <br />of Cancellation is mailed, Plan will mail Group a Notice Confirming Termination of <br />Coverage, which Group will then forward to you. This notice will provide you with the <br />following information: <br />1) That Group’s EAP Services Agreement has been cancelled for non-payment of <br />premiums; <br />REV: 03-10-23 MI <br />ATTY/AGR.2023.039/Aetna (EAP Services Agreement) (Page 30 of 42)