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<br /> EAP Services Agreement <br />7 <br />X. RECORDS <br />Plan agrees to maintain, in the State of California, such records and to provide such information to the <br />Director as may be necessary for compliance by Plan with the provisions of the Act and the Regulations. <br />Plan further agrees that such obligations are not terminated upon termination of this Agreement, whether <br />by rescission or otherwise, and that such records shall be retained by Plan for at least seven (7) years. Plan <br />agrees to permit the Director access, at all reasonable times upon demand, to such records and information. <br /> <br />XI. ARBITRATION <br /> <br />If any dispute or controversy shall arise between the parties with respect to the making, construction, <br />terms, application or interpretation of this Agreement, or the rights of either party, or with respect to any <br />transaction contemplated by this Agreement, either party may refer the dispute or controversy to the <br />American Arbitration Association for resolution. <br />The arbitration shall be an adversary hearing and each party shall be entitled to call and cross-examine <br />witnesses under oath and to introduce oral and documentary evidence. The arbitration shall be held within <br />thirty (30) days of the appointment of the arbitrator. The decision of the arbitrator shall be final and <br />binding. Judgment on the award may be entered in any court having jurisdiction and shall be fully binding <br />on the parties. <br /> <br />The arbitration shall take place in San Diego, California, unless some other location is mutually agreed <br />upon by the parties, and shall be governed by the rules of the American Arbitration Association, except <br />as may otherwise be expressly provided herein. The expenses of the arbitrator shall be shared equally by <br />the parties. The prevailing party in the arbitration or in any legal action concerning the arbitration or the <br />judgment on the arbitration award, shall be entitled to recover its costs and reasonable attorney's fees from <br />the other party. <br /> <br />XII. HIPAA COMPLIANCE <br /> <br />Each party acknowledges that the use and disclosure of individually identifiable health information is <br />limited by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and any current and <br />future regulations promulgated thereunder including without limitation the federal privacy regulations <br />contained in 45 CFR Parts 160 and 164, the federal security standards contained in 45 CFR Part 160, 162 <br />and 164 and the federal standards for electronic transactions contained in 45 CFR Parts 160 and 162, all <br />collectively referred to herein as the HIPAA Requirements. Each party agrees to comply with the HIPAA <br />Requirements to the extent applicable to such party and further agrees that it shall not use or further <br />disclose Protected Health Information (as defined under the HIPAA Requirements) other than as permitted <br />by the HIPAA Requirements. The parties further agree to execute such other agreements and <br />understandings as may be necessary or required to satisfy all HIPAA Requirements applicable to this <br />Agreement and the transactions contemplated hereby. <br /> <br />XIII. MISCELLANEOUS <br /> <br />A. Change of Periodic Fees and/or Benefits. Plan may change Periodic Fees and/or Benefits hereunder, <br />provided Plan notifies Group, in writing, of the change in Periodic Fees and/or Benefits at least sixty <br />(60) days prior to the renewal effective date of this Agreement. The written notice to Group of the <br />REV: 03-10-23 MI <br />ATTY/AGR.2023.039/Aetna (EAP Services Agreement) (Page 8 of 42)