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REV: 06-09-2023 RL •Contractor will assign a primary and backup technician (Crew) to the account. Crew members will be competent and experienced field service technicians that have been trained specifically in Flygt products annual preventative maintenance, and will perform all work in a timely, neat, and orderly manner. City may refuse to accept work or workers that do not meet these standards. In the event one technician is unavailable, Contractor will rotate in another appropriately trained and experienced technician. If there are any unforeseen circumstances when only one technician is available, Contractor will notify the Wastewater and Storm Public Works Superintendent ahead of time. Contractor will complete annual inspections and preventative maintenance in three consecutive day blocks until complete. •Contractor will also assign an account representative to be the primary point-of- contact for communications. •Specific days will be arranged for inspections each year as approved by the Wastewater and Storm Public Works Superintendent. If Contractor is unable to perform inspections on the pre-arranged days due to emergencies, the City's Wastewater and Storm Public Works Superintendent shall be notified immediately, so that the work can be rescheduled. •If Contractor is called away during the scheduled maintenance time and cannot complete the scheduled preventative maintenance, Contractor will return the next working day to complete the work. •Contractor shall be prepared to respond to calls for unscheduled work ("Extra Work") from the City within 48 hours. •Contractor will schedule and perform all inspections during the City’s Public Works Services Department’s hours of operation, so that the City can be notified of any emergency, or immediate need for repairs to any of the pumps. City's Public Works Services Department’s hours of operation are Monday through Friday, 7:00 a.m. to 4:00 p.m., excluding City holidays. •Contractor is not required to hold a "Construction Contractor's License" for the term. Annual Preventative Maintenance: Contractor will perform preventative maintenance annually to include, but not be limited to: •A complete 21-point mechanical and electrical inspection of each of the sixty-two pump/mixers, and eighteen storm pumps. SERVICE - 21 POINT CHECK LIST During the 21-point mechanical and electrical inspection, Contractor will: □Check electrical condition of insulation on power cable and on all phases of motor. (In Meg Ohms) □Check for any loose or faulty electrical connections within the pump control panel □Measure resistance between stator windings (In Ohms) ATTY/AGR.2023.131/Shape Inc. (Flygt Pumps Maintenance) (Page 14 of 19)