Agmt24 E & J Valueplus DBA SENDnLINK

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REV: 04-12-24 LF “ ”EXHIBIT A SCOPE OF SERVICES Contractor shall furnish all labor, materials, and equipment necessary to provide as- needed printing and mailing services and supplies at the request of the Public Works Director, or their designee. Contractor shall: Perform quality printing that is sharp, clear, and without smears; Print from various electronic file formats such as PDF, Word, Text, Excel, and CSV; Perform printing/mailing orders of 30,000 or more pieces; Coordinate printing and mailing schedules with staff; Merge names/addresses from an Excel spreadsheet onto individual materials to be mailed through the United States Postal Service (USPS); Standardize and remove duplicate mailing addresses from an Excel spreadsheet that will be merged onto individual materials to be mailed via USPS; Provide proofs to Departmental representatives for their approval prior to printing; Make recommendations to Departmental representatives about appropriateness and placement of borders, return address and postage indices on materials to be printed and/or mailed; Print a variety of brochures (tri- and bi-fold), envelopes, door hangers, letterhead, postcards, multi-page calendars, booklets, return address mailing labels, and similar materials in color or black and white; Deliver materials to the post office, the appropriate post office for bulk mail (currently 2085 East Bayshore Road, Palo Alto, CA 94303), to the Public Works Services Department’s office (at 1400 Broadway, Redwood City, California) and/or to another City of Redwood City office location; Print on paper that is recyclable with a minimum of thirty percent (30%) postconsumer recycled content and provide documentation certifying this for each type of item (see Exhibit “B”); Contractor’s print shop (physical location where items are sold and printed) must be located less than 25 miles from Public Works Services (at 1400 Broadway, Redwood City, California). Standard turnaround time to print and mail materials after an initial request from staff shall be around seven business days. PAYMENT TERMS Contractor shall provide the supplies and services outlined herein on a per unit basis. Fees shall be billed based on actual units requested and purchased by the City per the schedule below. Fees below include delivery, labor, and any other charges to complete the services and to print on paper that is recyclable with a minimum of 30% postconsumer ATTY/AGR.2024.049/E & J Valueplus DBA SENDnLink (As-needed printing & mailing services & supplies) (Page 11 of 20)