Agmt24 Pacific Coast Sales & Service, Inc. dba Pacific Coast Trane Controls

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RE: 09-19-24 LF EXHIBIT “A” SCOPE OF SERVICES AND FEE Scope of Services: Task 1: Contractor shall provide an initial preventative maintenance inspection for the following City facilities: Fair Oaks Community Center Red Morton Community Center Task 2: Contractor shall provide HVAC control system maintenance services for City facilities with Trane control systems on an as-needed basis at the request of the Public Works Facilities Superintendent or their designee. Contractor shall provide preferential service to the City over non-contract customers. Written reports shall be provided to the City following each preventative maintenance or emergency response call. Preventative Maintenance performed by Contractor shall include: •System component check-out and verification •System sensor calibration in critical applications •Direct training and orientation or refreshers •Program changes and adjustments that are required for the buildings to operate at peak efficiency or requests from the City •Database back up •Troubleshoot and diagnose control system failures 24‐Hour Emergency Response: •Contractor shall maintain a 24-hour emergency answering service for City. Services shall be available 7 days a week, 365 days per year. •Contractor shall contact City’s representative within 2 hours of the emergency request to create a response plan. •Where applicable, remote online service will be attempted if the site is set up with modem capability. If remote online service cannot be performed, a technician will be dispatched to the site upon City’s authorization. Emergency Phone Number for 24/7 Support is: (408) 481-3700. ATTY/AGR.2024.168/Pacific Coast Sales & Service, Inc. dba Pacific Coast Trane Controls (HVAC Control System Maintenance) (Page 11 of 13)