Agmt24 Government Finance Officers Association

Browse Search

REV: 10-07-24 LF Consultant uses the three-part approach depicted in the graphic above to guide business process improvement. For the first part, Consultant will facilitate business process discussions to understand the City’s current process. Where appropriate, Consultant will create a high level process map to document current process and provide a starting point for any change opportunities. Once maps are developed, Consultant will conduct part 2, consisting of an analysis to benchmark the existing processes against recognized public sector best practices, other organizations, and the City’s longer-term goals. Consultant will facilitate sessions that are similar to Lean process improvement workshops to discuss improvement strategies with the City staff. At this stage, Consultant will also interview stakeholders and work to create a vision for the future City process – effectively, setting standards for how the City could operate. Consultant will conduct focus group meetings for the processes listed above and schedule meetings with a representative set of individual departments who have regular interactions with finance department. For scope related to procurement functions, Consultant plans to facilitate a larger procurement workshop to discuss procurement processes, policies, workflows, and roles and responsibilities with subject matter experts from the finance department and representatives from operating departments. In addition, if necessary, Consultant may request individual interviews with key stakeholders. Consultant will work with the City to determine the most appropriate number of focus group meetings and interviews. Deliverables Consultant will prepare the following: Assessment Reports / Action Plans- After conducting the analysis, Consultant will prepare a recommended strategy to staff for moving forward. Recommendations will likely include policy change, process change, and system change. For each, Consultant will identify next steps, expected timelines, estimated level of effort / difficulty, potential risks, and other important factors that may influence the City’s decision to proceed. a) As part of the assessment report pertaining to the Oracle System ERP Review, Consultant will include a system inventory to document any shadow systems. Consultant will include all commercial applications, home grown applications, shadow/silo systems, stand-alone spreadsheets or databases, forms, records, notes, or other tools that either store information or are used for business process transactions. ATTY/AGR.2024.185/Government Finance Officers Association (Page 13 of 15)