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REV: 10-25-24 VR <br />Page 13 of 13 <br />assigned staff is available for staff to consult regarding conflict situations, effective <br />communication and community engagement practices. <br />III. Additional Services – available for additional fee subject to a written amendment <br />executed by both parties <br />1) Special Training: PCRC offers orientations to city staff about the mediation program <br />and its services as part of the basic contract. In addition, there are training <br />opportunities for supervisory personnel, public contact employees and department <br />managers that include theory and practice of interest-based conflict management, <br />negotiation, mediation and facilitation skills. <br />2) Conflict Assessment/Consultation: PCRC can assist cities, as well as local <br />community organizations/groups to assess specific conflict situations, analyze <br />concerns of stakeholders and develop strategies for pro-active and interest based <br />conflict resolution. PCRC utilizes its staff, volunteers, professional mediators and local <br />representatives in this assessment process. The conflict assessment process usually <br />involves third party neutral contact with stakeholders to gather input and provide <br />information about interest-based conflict resolution. <br />3) Multi-party Mediation Services: PCRC can provide mediation services to intact <br />groups or in conflict situations with multiple stakeholders. After an initial consultation <br />and planning process, PCRC staff or skill volunteer mediators will help the parties work <br />together to resolve their dispute and establish positive future steps. <br />4) Conflict Resolution System Design: PCRC can assist organizations in building <br />internal conflict resolution capacity, i.e. the development of policies and procedures <br />for interest-based dispute prevention and early resolution. This service is tailored to <br />the unique needs of the individual group, but is based on recognized and proven <br />design principles. <br />Payment shall be made in two equal installments. First installment will be due one month <br />after Agreement is signed, and final installment due on May 31, 2025. <br />ATTY/AGR.2024.207/Peninsula Conflict Resolution Center (FY24-25 Mediation Services) (Page 13 of 13)