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25% <br />34%10% <br />31%37 - Information & Referral Calls <br />49 - Calls that developed into cases <br />15 - Non-Responsive callers <br />46 - Reached through outreach <br />activities <br />Q1 & Q2 - 144 Individuals Served <br />73% <br />12% <br />15% <br />75 - Tenant <br />12 - Landlord <br />15 - Non-responsive <br />Types of Callers <br />20% <br />15% <br />34% <br />31% <br />20 - 94061 <br />15 - 94062 <br />35 - 94063 <br />32 - Unidentified <br />Zip Code of Callers <br />*Out of 102 calls, 1 was identified to be from Unincorporated North Fair Oaks, 69 were identified to be <br />from Incorporated Redwood City, and 32 were unidentified. <br />8.A. - Page 16 of 21 <br />174